Community Stories

30 days and she stopped :(

absoluteczech
Posts
89
Likes
76
I posted here a month ago saying that I received my new speedmaster pro, however she differently rang in the new year with a bang. I went to wind her up in the morning as I always do, and left it on my night stand. Went to put it on as we were heading out for the evening and noticed the time was off. Thought maybe it died, so I wound it and it only turned a few more times before it was full wound. Noticed the second hand wasn't moving. Pulled the crown out and nothing.

She was dead. I'm a bit bummed, this is my most expensive watch purchase thus far and also my first watch to have broke on me.

Question, since I bought my watch from a reseller and my AD is "overseas" do I take it to my local Omega Boutique or do I submit a warranty claim directly with Omega and send it in?
 
watchstick_81
Posts
310
Likes
1,921
Sorry to hear that! Every AD and OB should accept your watch for repair, as long as it has a valid warranty card, stamped by a valid AD or OB. This can be a problem when it comes from a grey dealer.
Edited:
 
absoluteczech
Posts
89
Likes
76
watchstick_81 JVK_watches
Sorry to hear that! Every AD and OB should accept your watch for repair, as long as it has a valid warranty card. So stamped by a valid AD or OB. This can a problem if it comes from a grey dealer.

Thanks, Yea i have a warranty card stamped by an AD, albiet a bit blurry but it's stamped. Thanks! Wasn't aware any AD would accept it.
 
dwboston
Posts
348
Likes
504
absoluteczech absoluteczech
Thanks, Yea i have a warranty card stamped by an AD, albiet a bit blurry but it's stamped. Thanks! Wasn't aware any AD would accept it.

They'll accept it for a repair even without a warranty card. You would just be responsible for paying for said repair. 馃槈
 
absoluteczech
Posts
89
Likes
76
dwboston dwboston
They'll accept it for a repair even without a warranty card. You would just be responsible for paying for said repair. 馃槈

lol touche!
 
dwboston
Posts
348
Likes
504
absoluteczech absoluteczech
lol touche!

I dropped my (long out of warranty) Gemini IV off at the local AD back in late November to send to Omega for service/repair. Should have it back by end of the month/early February.
 
Meme-Dweller
Posts
2,267
Likes
3,495
absoluteczech absoluteczech
Thanks, Yea i have a warranty card stamped by an AD, albiet a bit blurry but it's stamped. Thanks! Wasn't aware any AD would accept it.
Sounds like you got the infamous blurry teal ROB ENGSTROM AB stamp. It'll be fine when you submit it to the local OB. If they ask, say the AD is overseas in Sweden.
 
watchstick_81
Posts
310
Likes
1,921
Meme-Dweller Meme-Dweller
Sounds like you got the infamous blurry teal ROB ENGSTROM AB stamp. It'll be fine when you submit it to the local OB. If they ask, say the AD is overseas in Sweden.

Lol! I鈥檓 intrigued and have to ask: what is the Engstrom stamp?
 
absoluteczech
Posts
89
Likes
76
Meme-Dweller Meme-Dweller
Sounds like you got the infamous blurry teal ROB ENGSTROM AB stamp. It'll be fine when you submit it to the local OB. If they ask, say the AD is overseas in Sweden.
Mine actually from Saudi Arabia lol
 
Meme-Dweller
Posts
2,267
Likes
3,495
The largest AD that is feeding the gray market from Sweden. They purposely stamp their logo blurry or with low ink, though the one below is slightly clearer than usual.
 
Capture.PNG 151895a39411c0f60637cdd6ad8e8635.jpg
absoluteczech
Posts
89
Likes
76
Meme-Dweller Meme-Dweller
The largest AD that is feeding the gray market from Sweden. They purposely stamp their logo blurry or with low ink.

Yea I heard about Engstrom, when I got mine from a reseller I was expecting it to be his, but was surprised it wasn't
 
Evitzee
Posts
7,131
Likes
13,244
I lived in Jeddah, Saudi Arabia back in the late 80's and even then Omega, along with Rolex, was a big seller with several boutique like outlets. You should have no problem with getting warranty service.

The last Omega I bought had the dealer's name imprinted directly on the card, same black lettering used for the watch and caliber number so it came from the factory that way. It was a large, multi outlet dealer so maybe Omega does that for large volume dealers. It would also cut down on shuffling watches to the grey market.
Edited:
 
Cenzo
Posts
399
Likes
754
If you go on the Omega site and look for stores in Sweden, Rob Engstrom does not come up. Are they really and AD? And if so why are they not listed on the omega website?
 
Meme-Dweller
Posts
2,267
Likes
3,495
Cenzo Cenzo
If you go on the Omega site and look for stores in Sweden, Rob Engstrom does not come up. Are they really and AD? And if so why are they not listed on the omega website?
They got their AD status pulled last year, I foresee their Rolex line being pulled next
 
20180522_211443.jpg
Meme-Dweller
Posts
2,267
Likes
3,495
Anyway, Omega is making changes that I fear will make them more like Rolex.

First, they cut off supply of parts.

Then, they had the METAS/Master Chronometer thing to battle the Superlative Chronometer of Rolex.

Next, they increased the warranty to 5 years on all watches.

They started pulling AD status on some retailers that have been known to feed the gray market, which I think they used to do themselves to get rid of inventory.

Supposedly, they are getting rid of some in-store watchmakers. I know the guy in the Houston OB either quit, got fired, or transferred this week.

I just hope they don't cut Speedmaster supplies and play the high-roller game like Rolex does with their SS models.
 
Evitzee
Posts
7,131
Likes
13,244
It's all about the bottom line and Omega is working hard to be like Rolex (tight supply with little discounting). They aren't there yet but are making progress.
 
drhombus24
Posts
531
Likes
854
Meme-Dweller Meme-Dweller
The largest AD that is feeding the gray market from Sweden. They purposely stamp their logo blurry or with low ink, though the one below is slightly clearer than usual.

Oh so that鈥檚 what it says. I鈥檝e never been able to make out the name on my warranty card. Now it makes sense...
 
Skyblue44
Posts
246
Likes
236
Wow, that's an interesting way to go about trying not to be conspicuous. The irony of course being that this actually made them more conspicuous.
 
Sign up or log in to reply...

Similar threads

Kennebunk Larry

Omega Planet Ocean 600M Chronograph 9900 caliber stopped and later restarted

Kennebunk Larry Modern Omega Watches
Kennebunk Larry
Kennebunk Larry
Posts
4
Views
3K
p4ul

Chanel J12 stopped

p4ul Open Discussion
RevZMan123
RevZMan123
Posts
20
Views
3K
4011021

110 days with a 3861 Speedmaster

4011021 Modern Omega Watches
4011021
4011021
Posts
6
Views
4K
F

New DSOTM stopped working within 24 hours

Fritzenheimer Modern Omega Watches
F
Fritzenheimer
Posts
16
Views
3K
Duracuir1

I Stopped a Crime, and got my First Smiths Watch

Duracuir1 Open Discussion
blubarb
blubarb
Posts
7
Views
2K
Bugbait

Speedmaster BSotM 9904 stopped suddenly...(and started again...and stopped again)

Bugbait Modern Omega Watches
Bugbait
Bugbait
Posts
13
Views
2K