I'm all for fancy tools when they are needed, but I've never met a snap back case (and I've opened a lot of them to say the least) that I have not been able to open with simple tools.
These are the 2 I use most of the time:
Aside from this I have a typical Swiss Army case knife, and a backed razor blade - that's all you will ever need to open snap back cases.
Now for opening screw back cases, I have a Bergeon 5700.
http://www.jewelerssupplies.com/bergeon-5700-case-opener.html
I use a variety of brand specific dies when needed. I have a full set of Rolex dies, a few Omega dies, Panerai dies, etc. Most of the time I use the Bergeon urethane friction dies and it's very rare that they won't open a case.
Cheers, Al
PS - one thing many collectors forget is that you need to clean around the case back before you open it, in particular if you are just having a look or taking a photo. If you don't, you will likely end up with dirt inside the case, and possibly in the movement.
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