About two weeks ago my year and a half old Snoopy stopped running. I wore it on a Wednesday after a full wind and put it on again on Thursday and realized mid-morning the time was off and the second hand had stopped. I tried to wind the watch, but there was a lot of resistance. I only wear this watch about 3 or 4 times a month, and I didn't drop it or hit it on anything. Last weekend I dropped the watch off at the Omega Boutique in Dallas for warranty service. When I asked them where it would go for service, I got conflicting information. The manager thought it would go to Seattle while one of the associates was certain it would go back to Switzerland. Any idea who is right?