Don't worry, I didn't do it... However, while researching their repair and "restoration" service, I watched this video. It is the before and after towards the end of the video that shocked me (1:50). To summarise: - They shorten the seconds hand (WHYYY!? that's not restoring, that's changing! or updating if you want to give it a positive spin). - The lume is just awful, I have the heritage conquest and you wonder why they don't have a better way of doing this. On a positive note, it does seem like they will create new parts for those that are out of production. And I can understand the attraction to wanting the dial restored you've inherited an old Longines and you are not a fan of the vintage beaten-up look. I wonder if you could give them specific instructions to lay off the dial work.