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BrandonEsse
·Haha I’ll admit to ranting, if you admit to selling out.
The overall experience with a company isn’t just the end when they make you feel all good inside. It’s the beginning as well, where you were mighty pissed off and worried. An honest review includes the problem they created as well as the solution they provided.
You are absolutely right- Looking back, deleting it and telling of the whole customer journey would’ve been a more honest an complete review. I didn’t really think the “group” was that interested in this... but I get it. Why doesn't a Sr group member just call them and get a quote, to answer the “curiosity” about them?