Watch no longer the same after a service?

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Greetings all.
I've come across several posts from members on this forum who say that mechanical watches are often not put back together the same way once they've been taken apart and that they don't work as well as before.

Sadly that's been my experience. I bought a midsize SMP 2551.80 brand new in 2005. It had been running flawlessly until it started losing a minute every couple of days in mid 2017 so I took it for its first service (I know, it was naughty of me but I didn't know better at the time 馃榿). After it came back from the Omega service centre, it looked and performed like a brand new watch. But after almost 2 years, the date display started getting stuck halfway every day so I sent it back again for service under warrranty. After this was fixed, one year later the watch stopped working completely even though it was on a watch winder. I suspected that it had developed a fault in the auto winding mechanism. Once again, it was fixed under warranty and now it seems fine again (fingers crossed). Needless to say, this has caused me to lose a lot of confidence in the Omega service centre but at least their customer service was good.

Has anyone else had a similar experience when servicing their watches? Would love to hear from you and thanks in advance for your responses.
 
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First of all, some believe that winders cause unnecessary wear. I am one.

Second, someone has to be having the bad luck, and it appears to be you.

Last, not every service center is the same. I've had consistently bad results with the Miami service center, so much so that I now use an authorized watchmaker in Seattle, Nesbit's, instead of Omega service. They've done two watches for me, both with 1120 chronometer movements. Results were pretty good.

Something to consider, but your experience is not necessarily bad. Sometimes when humans are involved, thing don't work out.
 
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First of all, some believe that winders cause unnecessary wear. I am one.

Second, someone has to be having the bad luck, and it appears to be you.

Last, not every service center is the same. I've had consistently bad results with the Miami service center, so much so that I now use an authorized watchmaker in Seattle, Nesbit's, instead of Omega service. They've done two watches for me, both with 1120 chronometer movements. Results were pretty good.

Something to consider, but your experience is not necessarily bad. Sometimes when humans are involved, thing don't work out.
Let's hope it's just bad luck as you say. I'm thinking of giving the Omega service centre one more chance when my SMP is next due for a service and if they do another poor job, then I'll find someone else.
 
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Let's hope it's just bad luck as you say. I'm thinking of giving the Omega service centre one more chance when my SMP is next due for a service and if they do another poor job, then I'll find someone else.

Remember that something going wrong two years later is pretty much not indicative of bad service. At best, it is indicative of a marginal part that no one would know until it failed. If you had bad service, it would have been immediately obvious. So, while you might think at the time "Major Bummer!", you still have a precision device that sometimes needs intervention.
 
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Next time buy a Rolex. :whipped:

My Timex just stopped working after 50 years of no servicing, Damn shoulda bought a Rolex 馃槦
 
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Next time buy a Rolex. :whipped:
Haha. That's if I can actually find one that I want at a reasonable price or without a long wait. Or is your post meant to be tongue-in-cheek as Rolex can have these issues too 馃榿
 
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Yes ... I have. Montblanc Time Walker GMT that has never been the same since Richemont serviced it, twice.
 
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Haha. That's if I can actually find one that I want at a reasonable price or without a long wait. Or is your post meant to be tongue-in-cheek as Rolex can have these issues too 馃榿
No ... Rolex is pretty buttoned up with their factory service.
 
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First of all, some believe that winders cause unnecessary wear. I am one.

Second, someone has to be having the bad luck, and it appears to be you.

Last, not every service center is the same. I've had consistently bad results with the Miami service center, so much so that I now use an authorized watchmaker in Seattle, Nesbit's, instead of Omega service. They've done two watches for me, both with 1120 chronometer movements. Results were pretty good.

Something to consider, but your experience is not necessarily bad. Sometimes when humans are involved, thing don't work out.


A 2254.50.00 (1120) was my main watch for a while.... and I used a watch winder. My first service it had a lot of wear. I have never used winders since then and 100% agree they cause unnecessary wear. I had a full Omega service - not cheap but watch came back like new and still runs fine (but mostly in storage now).
.
 
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A 2254.50.00 (1120) was my main watch for a while...
Mine was just serviced by Nebit's. Man do I "love" that watch. I think I like my WatchCo Seamaster 300 only slightly better.
 
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Mine was just serviced by Nebit's. Man do I "love" that watch. I think I like my WatchCo Seamaster 300 only slightly better.

I joke this will be my watch for the old folks home - most legible watch I have ever had and deep water proof / very hard wearing. It is a stunner - strong aesthetics / design and engineering performance.
 
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I joke this will be my watch for the old folks home - most legible watch I have ever had and deep water proof / very hard wearing. It is a stunner - strong aesthetics / design and engineering performance.
I had a discussion with my watchmaker about pressure-testing watches that have significant water resistance in my accumulation. He expressed his reluctance to pressure-test anything with an acrylic crystal, and I mentioned that I should choose exactly one watch to wear when water resistance matters.

My 2254.50.00.
 
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I had a discussion with my watchmaker about pressure-testing watches that have significant water resistance in my accumulation. He expressed his reluctance to pressure-test anything with an acrylic crystal, and I mentioned that I should choose exactly one watch to wear when water resistance matters.

My 2254.50.00.

There's no reason that a watch with an acrylic crystal can't be pressure tested, or used in the water if it's in good shape:

Pressure testing a "Watchco" SM300 | Omega Forums
 
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There's no reason that a watch with an acrylic crystal can't be pressure tested, or used in the water if it's in good shape:

Pressure testing a "Watchco" SM300 | Omega Forums
You are of course correct, and if it didn't survive, I'd just replace the darn thing, but he does a lot for me so I humor him when it doesn't matter... as I have never been more than ten feet underwater in my life.