Unable to pull out crown in Seiko 4520-8000 - help diagnose

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Yesterday I got a Seiko 4520-8000(will post a photo if anyone wants to see).

The crown can't be pulled out, it goes back in basically, like there's a spring pulling it back. You can in theory set the time but you would have to keep pulling on the crown while rotating it.

So when you pull the crown there's no click and when you let go, it just goes back in.