Hello all,
I made my first purchase last week on chrono24, buying an Omega Seamaster 300m. Item was listed as brand new and seemed to be all in order. I took the watch to my local Omega Authorized dealer and had the watch appraised for insurance reasons and to have the watch's authenticity verified. The appraiser told me that she could not appraise the watch because she believes the warranty card to be fraudulent, and it would not be accepted if I needed to make a claim with Omega. Attached you can see the sticker like material on the card where the dealer's store is written (somewhere in Germany) and a date is written (not when I purchased the watch). This lady at Omega said that this is not authentic and could easily be removed.
Obviously the seller is now unhappy with me wanting to return the watch and is saying the Omega boutique is only saying this to try and make a sale off me since I didn't pay full retail price for one of their watches. Is this legitimate? If my own dealer won't touch the watch because they think it is a fake and wouldn't help me out if I needed to use the factory warranty shouldn't I be cautious here? The seller is a verified seller on chrono24 with great reviews but I also want to trust, my dealer, more than some person on the internet.
Thanks in advance for the help!
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