Ramjet
·I am lucky that I live within a few miles of a FedEx distribution site. I have anything of significance held there and go by on my way home from work. Not 100% convenient, but 100% secure.
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I am lucky that I live within a few miles of a FedEx distribution site. I have anything of significance held there and go by on my way home from work. Not 100% convenient, but 100% secure.
I need to be more flexible/creative. It’s not a matter of what’s should be, but a matter of what is.
Was the parcel only insured for 50€ or what’s the reason for the low refund? I know the usual options with DHL in Germany are insurances of 50€, 500€ or 2500€.
I noticed a huge decline in reliability with DHL when the Corona crisis started. Sure, more parcels were being sent so I‘m not complaining about longer transit times, but I‘ve lost 2 parcels and 2 registered letters in the last 3 month. One of each arrived resealed and empty, but since I live on the 4th floor and postmen here are not required / allowed to pass the front door anymore, they usually just pretend I signed and put the parcel on floor. Right in the hallway, only one step in. Often without closing the door afterwards.
Luckily, none of those parcels were stolen so far but with the two resealed and empty shipments, it was a PITA to claim money back, as DHL initially stated that I had apparently personally accepted the shipment.
I‘ve now changed to a different carrier, with the exception of international shipments, which, for some reason, still works a treat and is usually quicker than anything I‘m sending nationally.
No carrier that I am aware of has been getting signatures on parcels since the pandemic started. They all have notices to that effect on their web sites, so none of this should be a surprise.
Last week I had a package delivered whilst I was at home, the first I knew was when I received an image of the package on the doorstep 😀
I have a watch in transit with DHL that I’m starting to think might have been lost by the carrier or stolen by an employee.