Archer
··Omega Qualified WatchmakerSome help would be great! Extract is refused on the Omega Website because the serial number is not long enough..... The serial number of this particular watch is: R. 38810.
These "R" serial numbers do not come up with any result when I try to look them up on the Omega Extranet, so that isn't much help.
I don't know what the process was back in the 70's (or before) but currently if you have a damaged part that is serialized, you send the old part back to Omega, and they engrave a new part with the same serial number, and send the new one back to you. The old one is not returned because they don't want duplicates out there. I am going through this process right now with an 1120 movement that needs a new barrel bridge, and that is the part on some older models that has the serial number on it. I can just buy a new bridge without the serial number, but having the serial number added doesn't cost anything extra - it just takes time so 6 weeks for the replacement bridge to arrive.
Cheers, Al