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Speedmaster Professional Losing ~1.5 Seconds Per Hour

STANDY
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So your going to take it to your local watchmaker to fix an issue with another watchmaker….Messy 😒

Send it to the service watchmaker only..

And quibbling over sending insured shouldn’t be a thing.
 
J
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STANDY STANDY
So your going to take it to your local watchmaker to fix an issue with another watchmaker….Messy 😒

Send it to the service watchmaker only..

And quibbling over sending insured shouldn’t be a thing.
Service watchmaker was supportive of the plan. My intention is that the local can assess/do basic diagnostics and (if agrees to be the appropriate solution) regulate.

Certainly if the local determines a more involved 'fix' is required I could pass this information on as part of the return?

As in just take the $240 loss?
 
STANDY
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J jbourke
Service watchmaker was supportive of the plan. My intention is that the local can assess/do basic diagnostics and (if agrees to be the appropriate solution) regulate.

Certainly if the local determines a more involved 'fix' is required I could pass this information on as part of the return?

As in just take the $240 loss?


If you’re sending to a watchmaker to fix an issue it should be. $120 loss NO ?!

So local guy throws it on a timing machine and says send it to Service guy….?

Minute local guy opens it your going to have to pay him aren’t you. Pretty sure he’s not going to regulate it for free….

Just sounds messy to me. I would send it back to service guy.
(Send from Darwin to Perth myself and never paid $240)
 
J
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STANDY STANDY
If you’re sending to a watchmaker to fix an issue it should be. $120 loss NO ?!

So local guy throws it on a timing machine and says send it to Service guy….?

Minute local guy opens it your going to have to pay him aren’t you. Pretty sure he’s not going to regulate it for free….

I expected that I would have to cover shipping both ways if its to be insured.

I am hopeful that local guy puts it on timing machine and affirms that only regulation is needed (which I had the opinion is a fairly simple/inexpensive service?). Service guy sounded confident that it would be a simple timing issue, not having any capability of inferring diagnostics I feel limited to his insight/perspective. If you have reasonable insight for a counter-perspective (i.e., more than regulation will be needed) then that's much appreciated and i'll take it into consideration, cheers 😀
 
STANDY
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J jbourke
I expected that I would have to cover shipping both ways if its to be insured.

I am hopeful that local guy puts it on timing machine and affirms that only regulation is needed (which I had the opinion is a fairly simple/inexpensive service?). Service guy sounded confident that it would be a simple timing issue, not having any capability of inferring diagnostics I feel limited to his insight/perspective. If you have reasonable insight for a counter-perspective (i.e., more than regulation will be needed) then that's much appreciated and i'll take it into consideration, cheers 😀

The minute someone opens your watch a new seal is needed I would say. Then a pressure test….. @Archer or @JimInOz might clarify
Edited:
 
JimInOz
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I would expect the caseback seal to be changed, good quality generic ones don't cost a fortune and would be what most "Omega Restricted" watchmakers would use.

A pressure test would also be standard procedure for this watch, even though it isn't a diver.

I've used Australia Post Express satchel to send watches all over Australia and never had any issues. You can also register it as well.
Unlike sending overseas you don't have to describe the package contents, so that lessens the theft risk by about 90%.
 
J
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Okay - I've return posted (insured) to 'service guy'. It was helpful to consider "local guy's" costs were indeterminable + having to wait for his return from holidays.

Again, my thanks to everyone for some input. Hopefully this story only has an epilogue remaining: "and they lived happily ever [5-6 years until the next service was due] after".

Cheers!
 
J
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Hi all, an (unfortunate) update. Servicing watchmaker has informed me that the watch has a "positional error" and the best he is able to regulate it to is -25 seconds. He suggested that the error may have occurred from being dropped or the likes previously. I enquired whether the recent service he conducted should have resolved the error but he stated that this isn't the case (he stated that he did a complete disassembly, cleaning, and reassembly but observed no damage).

I am confused/concerned as I was of the opinion that a proper service should return a watch to its specs (-1/+10sec)? He did state that it might be possible to solve the issue but that it would require an unwarranted amount of time.

Much appreciate any guidance on this. Again, not having expertise any I don't believe I personally have much of a leg to stand on. Is this acceptable? I assume a service from Omega in future could return the watch to tolerances? Would leaving watch as is be very risky to further damage?

FWIW seller did state that "it is accurate" and when I phoned servicer to check he stated keeping to 2sec.
 
Archer
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J jbourke
I am confused/concerned as I was of the opinion that a proper service should return a watch to its specs (-1/+10sec)? He did state that it might be possible to solve the issue but that it would require an unwarranted amount of time.

This watchmaker just doesn’t want to fix it. You aren’t likely to get anything from them, but yes it can be fixed...
 
Watch my Whisky
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That’s frustrating, I had a similar issue and decided to have the watchmaker take it for a few more months to do it right.

Maybe it is time to get a SuPErRaCINg
 
Gruesome
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Any chance of being able to return the watch? It sounds like it's not as described at all.
 
J
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Archer Archer
This watchmaker just doesn’t want to fix it. You aren’t likely to get anything from them, but yes it can be fixed...
Thanks Al, reassuring it can be put right with the right person.
 
J
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Watch my Whisky Watch my Whisky
That’s frustrating, I had a similar issue and decided to have the watchmaker take it for a few more months to do it right.

Maybe it is time to get a SuPErRaCINg

Ha, why would I want a speedy keeping 0-2sec p/day when I can have one doing the same p/hour?

Gruesome Gruesome
Any chance of being able to return the watch? It sounds like it's not as described at all.

I did briefly consider, but to be honest I got a good price that I think still makes the purchase worthwhile ($AUD4k/~$US2.8k). Also, I did pay PayPal fees & insured shipping on top (about 8% of price now with the return trip to servicer), which I wouldn’t want to take from seller’s pocket and factored into trying to buy another speedy (as well as Omega’s impending $ bump on 3861) don’t think I’d beat the current price.

So, I guess I’ll take the watch and be grateful for the bonus “clean/overhaul” and lesson from servicing watchmaker.
Edited:
 
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