My watchmaker (Paul's in Sacramento) turns watches around in a week or less. I've had him overhaul 7-8 watches to date (including 3 Speedmasters) and have been entirely satisfied with the results. He'll replace worn parts as needed, but will not replace dial/hands/etc. unless requested. His charges are extremely reasonable ($300 for a Speedmaster overhaul, for example). How does he do this so quickly?
1. This is all he does. His son Raimund travels to watch shows and comes back with watches; Paul services them and they go up for sale. Paul sits at his desk all and works on watches; he does not spend any time posting on forums.
2. He is not widely known in the watch community and thus does not have a large mail-in business.
3. He does not time each watch for 5 days on a machine. He does try to get the beat error as close to zero as possible and he does adjust the timing---in one position only.
4. He doesn't do a lot of parts fabrication. He can certainly fit a new stem (for example), but there's no lathe in his shop. If a watch has extensive damage that needs repair, he just won't accept it.
Because Paul lacks the factory polishing equipment available at Omega, I once sent a Speedmaster out and requested a case polish only (the case was in decent shape, I thought, but I wanted it to sparkle). They wrote back and refused to polish, instead offering to sell me a new case for $965 or so; I declined.
Watchmakers have different philosophies, and no particular one will suit all people. I'm an impatient sort, and can't see waiting months to get a watch back.
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