Servicing experience via AD

spitandpolish

Hi
First post here, looks like a great forum!

I just got my Planet Ocean back from the AD having been away for 5 months (seriously Omega?!)

anyhow, it comes back in a nice red travel box, looking great, but with a big bag of parts. The seals I expected, but they also changed the main spring, hands and date wheel as well as the crown and helium valve. None of this was requested and the watch was in perfect working order, or seemed to be, when it was sent ie it was a service not a repair.

Is this normal? My concern is that if I did this every 5 years as asked, the watch might end up like Trigger’s broom.

For those not familiar with this expression:

Thoughts?

ErichPryde

There's an "it is the same boat" meme in here somewhere

spitandpolish

Hi
First post here, looks like a great forum!

I just got my Planet Ocean back from the AD having been away for 5 months (seriously Omega?!)

anyhow, it comes back in a nice red travel box, looking great, but with a big bag of parts. The seals I expected, but they also changed the main spring, hands and date wheel as well as the crown and helium valve. None of this was requested and the watch was in perfect working order, or seemed to be, when it was sent ie it was a service not a repair.

Is this normal? My concern is that if I did this every 5 years as asked, the watch might end up like Trigger’s broom.

For those not familiar with this expression:

Thoughts?

spitandpolish

Hi, I am in the UK, but have no idea where it went.
I have to say that I did not check out what would be done in the service first, but now I have seen the video below, it does seem like excellent value and effectively gives a 2 year limited warranty as well. One big mistake I made was handing in the watch with a NATO strap on, as I have missed out on getting the bracelet serviced and polished…