Experience with Omega service

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I want to share my Omega service experience. My Dynamic III (5240.50) stopped working a few month ago. I contacted a reputable North West watchmaker and was quoted $950 for a full service plus parts. Since Omega quoted me $900 for full service, I went with Omega. Below is the timeline:
6/20/25: dropped off at Secaucus center
6/23/25: received estimate ($600 (not $900) for a complete maintenance service + tax+$25 return shipping). Estimated date of completion: 08/29/2025
7/04/25: parts received
8/28/25: service completed
9/02/25: returned to me. Shipped by UPS, signature required and cannot be held at UPS center.
Thoughts: Watch has been pressure tested. Most of the light scratches were polished to like new condition. Old seal, pushers and spring bars were turned. I am not sure what exactly has been done with the modular movement. For $650, I am happy with the service.
 
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I want to share my Omega service experience. My Dynamic III (5240.50) stopped working a few month ago. I contacted a reputable North West watchmaker and was quoted $950 for a full service plus parts. Since Omega quoted me $900 for full service, I went with Omega. Below is the timeline:
6/20/25: dropped off at Secaucus center
6/23/25: received estimate ($600 (not $900) for a complete maintenance service + tax+$25 return shipping). Estimated date of completion: 08/29/2025
7/04/25: parts received
8/28/25: service completed
9/02/25: returned to me. Shipped by UPS, signature required and cannot be held at UPS center.
Thoughts: Watch has been pressure tested. Most of the light scratches were polished to like new condition. Old seal, pushers and spring bars were turned. I am not sure what exactly has been done with the modular movement. For $650, I am happy with the service.
Pretty sure they swap out the movement on these.
 
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You were lucky to get it done that cheap. The standard chronograph cost as stated on the website it higher. More like what you were originally quoted in fact. I didn't realise at first yours was the chronograph. As noted above, they routinely swap out the whole movement when they service these.
 
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I want to share my Omega service experience. My Dynamic III (5240.50) stopped working a few month ago. I contacted a reputable North West watchmaker and was quoted $950 for a full service plus parts. Since Omega quoted me $900 for full service, I went with Omega. Below is the timeline:
6/20/25: dropped off at Secaucus center
6/23/25: received estimate ($600 (not $900) for a complete maintenance service + tax+$25 return shipping). Estimated date of completion: 08/29/2025
7/04/25: parts received
8/28/25: service completed
9/02/25: returned to me. Shipped by UPS, signature required and cannot be held at UPS center.
Thoughts: Watch has been pressure tested. Most of the light scratches were polished to like new condition. Old seal, pushers and spring bars were turned. I am not sure what exactly has been done with the modular movement. For $650, I am happy with the service.
That's a nice pleasant surprise on the service cost.
 
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Just had my one year old Seamaster serviced due to a broken clasp. The clasp problem appeared shortly after a local watchmaker tried to re-size the bracelet and I noted missing screws on one side of the clasp. With no ADs near me, I sent it to the service center in Miami. They replaced the clasp, verified the movement and time specs, and polished out all the minor scratches on the case and bracelet. This took nearly a month, which I thought a bit excessive, but I was thrilled to see what appeared to be brand new watch shipped in a beautiful leather travel case. No charge for anything. Overall, I was extremely satisfied.