Hello everyone: First thread here, long time watch guy and lover of Omega. I know it's a bit cliché but you know, another Bond fan that got hooked on Omega after Goldeneye. For one of my quarter life birthdays, I decided to finally get a watch I had long lurked for... a 2531.80. I love the damn thing, one of the most comfortable and versatile watches I have had thus far. I bought it second hand from Crown and Caliber for what I think was a good price and 0% financing that I was able to pay off quickly. Not too long ago, I noticed it was losing some time and that the rotor was becoming noisy. As any second hand purchase, the service history is unknown. Instead of sending it to C&C for a service that can take up to 3 months according to them, I reached out to my watchmaker of choice. With due credit and his entire right, he declined to service it due to the restrictions on Omega parts which I totally understand. I am a long time member of Watchuseek and have read not-so-good experiences with the Service Centers, from replacing parts that were not requested to be changed (like changing the original clasp with a newer clasp without asking) or the watch being returned in worse condition than given to the center. I was wondering if anyone could render any recommendations on a good watchmaker in the US to give my SMP the love it deserves. I'm looking to get a full overhaul and a waterproof test since I wear this watch to almost everywhere and everything. I thank you all in advance.
Phillip Ridley in AZ. He just relocated there from TX, the guy cured my never ending 16710 issue I had for the longest time and couldn’t be any happier with his work. Give him a shout.
I feel your pain. After reading about the seemingly variable service from SwatchUSA, and after my own terrible experience sending my old Heuer 980.007 to LVMH, I just kept putting off service for my 2503.33.00 until it started losing time and occasionally stopping. Somehow, I found out about Official Time Watch in SLC. I was unable to find a single less-than-favorable review anywhere, so I took a chance. I called, and they verified that they authorized to get OMEGA parts. The watch was gone for a total of four weeks, and they kept me informed at each step. When he had had disassembled the watch, Leo the watchmaker called and explained exactly what was needed parts-wise (new escape wheel and crystal gasket) and how everything else looked. I got the watch back a few days ago, and am completely satisfied. The watch looks, winds and runs like brand new. I never would have believed that a watch with 10+ years of daily use could actually look like new, but it does. I put a leather band on it to keep the bracelet looking like new while I decide if I'm going to keep it or not. I'd recommend OTW to any OMEGA owner for service.