I have a vintage Omega Seamaster Automatic that needs repair (It no longer seems to wind up, possibly a broken mainspring?). I had it worked on about 6 years ago. I have heard good things about Nesbit's in Seattle so I gave them a call and was told that vintage Omega Automatics must be sent to Switzerland to get repaired now, as Omega no longer shares their limited supply of spare parts. Is this truly my only option now? If so, where do I even start with this process?
Do you know what movement it has? Kelly Hunter (Art of the Watch in Portland, OR) just serviced a Seamaster with a Cal 501 for me. He had to order the parts from Switzerland and it took a while, but all came out great.
If you want to have it serviced by Omega, follow the information on their website by contacting an official service center:
https://www.omegawatches.com/en-us/customer-service/finding-a-service-centre/country/united-states
Otherwise, contact some experienced independent watchmakers to see if they feel comfortable findings the parts that will be needed on the secondary market (or from their own stock). A search of this site will find dozens of threads on this topic.
No, not true depending on what movement is in the watch. You can find an independent watchmaker that has an Omega parts account, and get them to service it.
