Unfortunately they (NYC) would not help me. They would only service the watch for $700 and then allow me to buy the part with the service for $280.
Learn from my mistake kids, put tape on your watch when playing with the tools
Another way around the issue...keep, and look at the scratch and remember the FU?
Who cares in 50 years?
It is still your watch, and your scar??
That is pretty harsh. Do you want me to check with my Boutique here and see if they will order one for me?
I made a stupid mistake yesterday. While changing straps on my 2531.80, I accidentally scratched the bezel with the spring bar removal tool. It feels extra annoying because the strap switch was to save the bracelet from scratches, which are actually super removable unlike what I just did.
Any remedies people recommend? A new bezel insert from Omega is $280 and it doesn't feel right putting a fake one on. They mentioned the new ones are not original to what shipped with the watch, but I imagine that doesn't matter. I also imagine this bezel insert is not original either since the bezel has some deeper dings that could not have sparred the insert.
Out of curiosity, how the h*** did you scratch the bezel with the tool when changing the strap? I put the watch face (and bezel) down and manipulate the spring bars from the back. I could see scratching the case back from a slip, but can’t for the life of me see how one would scratch the bezel.
Regarding bezel inserts, don’t buy any of the ones on eBay - they are almost certainly fake, since Omega has never sold inserts separately, just the entire bezel assembly. Depending on when you last had the watch serviced, it might be worth it to have the watch serviced and a new bezel put on. They will also clean up scratches on the bracelet.
This answer raises more questions than it answered
Same here. Trying to picture how someone can change the bracket while holding the watch.
But if you must know, I believe I tried to get the rubber strap on from the top of the lugs (front side) because I was having trouble the other way? Not totally sure, but I lifted the watch up to get an angle and in a split second lost control of it all, tried to catch it and in doing so the tool caught the front side
I'm sorry to hear you accidentally scratched your bezel. I've struggled changing my bracelet in the past, mostly because of physical issues. For that reason, I bring my watches to my nearby Omega Boutique and AD who are more than willing to swap out my bracelets or straps at no charge. That might be a good option for you in the future. I hope you're able to have your local AD install a new bezel. Best of luck to you.
