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"Restricted by Manufacturer"

Engee
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I picked up a gold plate 162.009 with a non-Omega crown a few months back and I've decided do the right thing, however, Cousins UK say that the correct crown is "Restricted by Manufacturer", i.e. it may be completely unavailable, or only available via Omega. Does this mean the only possible way to get the job done is to send it to Omega, or else try to find a secondhand crown from somewhere? I'm not clear as to whether watchmakers with an Omega parts account can get such a part, or even whether the part is available at all.

Any help much appreciated, thank you.
 
Sherbie
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I presume it means only watchmakers with an official omega parts account can order this part

search previous post by Al Archer here on this forum - Al has been telling us for years of Omega’s new devious modus operandi
 
new_heuer
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Engee Engee
I picked up a gold plate 162.009 with a non-Omega crown a few months back and I've decided do the right thing, however, Cousins UK say that the correct crown is "Restricted by Manufacturer", i.e. it may be completely unavailable, or only available via Omega. Does this mean the only possible way to get the job done is to send it to Omega, or else try to find a secondhand crown from somewhere? I'm not clear as to whether watchmakers with an Omega parts account can get such a part, or even whether the part is available at all.

Any help much appreciated, thank you.
I’ve got loads of NOS crowns. Send me a DM with what need and I’ll have a look for you
 
Engee
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Sherbie Sherbie
I presume it means only watchmakers with an official omega parts account can order this part

search previous post by Al Archer here on this forum - Al has been telling us for years of Omega’s new devious modus operandi
Thanks, yes, I've seen some of Al's posts about this. I wasn't sure whether an Omega parts account or Omega direct is tantamount to the same thing. But moreover, my query is how I could find out if the part is available at all. I know that some older movements are no longer supported for parts at all. It's also strange that some crowns going back to the 60s are available through suppliers while others aren't. Why is that?

So to re-phrase the question: is the part 32003sx available at all, or do I need to look for a salvaged piece / alternative? @Archer, can you assist please?
 
Engee
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new_heuer new_heuer
I’ve got loads of NOS crowns. Send me a DM with what need and I’ll have a look for you
Just saw this after my post - thank you. Have DMd you.
 
Dan S
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As you inferred, I think that you'd need someone with an Omega parts account to check the system to see if a given part is still available. I think that the message you're receiving from Cousins is sort of a generic response that you get if you don't have the right credentials.
 
padders
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Dan S Dan S
As you inferred, I think that you'd need someone with an Omega parts account to check the system to see if a given part is still available. I think that the message you're receiving from Cousins is sort of a generic response that you get if you don't have the right credentials.
Not really. It means Cousins have run out of stock and are unable to get more. Resellers have been cut off. Now you need to go to a repairer with a parts account who will supply and fit if the part is actually available.
Edited:
 
Engee
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padders padders
Not really. It means Cousins have run out of stock and are unable to get more. Resellers have been cut off. Now you need to go to a repairer with a parts account who will supply abs for if the part is actually available.
"abs"?
 
padders
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Franco Franco
Simon Freese is Omega authorised
No I don’t believe he actually is. At least he wasn’t last time I sent something a year ago. It’s not because he couldn’t be if he wanted but due to restrictions on working on certain models. My info may well be out of date!
Edited:
 
Archer
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Engee Engee
Thanks, yes, I've seen some of Al's posts about this. I wasn't sure whether an Omega parts account or Omega direct is tantamount to the same thing. But moreover, my query is how I could find out if the part is available at all. I know that some older movements are no longer supported for parts at all. It's also strange that some crowns going back to the 60s are available through suppliers while others aren't. Why is that?

So to re-phrase the question: is the part 32003sx available at all, or do I need to look for a salvaged piece / alternative? @Archer, can you assist please?

Crown for this case is listed as:

069NA32003

This is a gold plated crown. 069SX32003 was also gold plated, but was described as PVD plated. So the part number above may use a different plating method, but otherwise would be the same. Crown is available...

Edit to add - the "Restricted by Manufacturer" is the message they have for pretty much any branded part that don't have, and can't get. It doesn't tell you if the part is available from the manufacturer any longer, because Cousins have no way of knowing that, since they no longer have access to the Omega Extranet.

What crowns (and other parts) are still available at various 3rd party suppliers, depends on how many they had when they were cut off, and what the demand has been for those parts since. There's no real driver behind it than that.

Cheers, Al
 
Engee
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Archer Archer
Crown for this case is listed as:

069NA32003

This is a gold plated crown. 069SX32003 was also gold plated, but was described as PVD plated. So the part number above may use a different plating method, but otherwise would be the same. Crown is available...


Cheers, Al
Thank you Al, that's really helpful, as always. Am I right that this will need the two piece male / female clip together stem, and if so, does that mean that the stem that is currently holding this "foreign" crown cannot be used, or would it be that the stem I have is going to fit the Omega crown, if it currently fits the body / movement?
 
Archer
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Engee Engee
Thank you Al, that's really helpful, as always. Am I right that this will need the two piece male / female clip together stem, and if so, does that mean that the stem that is currently holding this "foreign" crown cannot be used, or would it be that the stem I have is going to fit the Omega crown, if it currently fits the body / movement?

Front loading cases use the split stem, so if this is front loading then yes you will need to use a split stem.

If the stem you have no will work or not (if it's a split stem or not) will depend entirely on the depth of threading in the crown that's on it now, compared to the new crown. Always best to have a spare on hand.
 
Engee
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Archer Archer
Front loading cases use the split stem, so if this is front loading then yes you will need to use a split stem.

If the stem you have no will work or not (if it's a split stem or not) will depend entirely on the depth of threading in the crown that's on it now, compared to the new crown. Always best to have a spare on hand.
So basically you're saying I shouldn't rely on the stem because it's made to fit the current crown and the Omega crown may well be a different depth. Thanks
 
michael e
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I think the 162.009 is a snap on back so no split stem needed.
Your stem may have been shortened if another non Omega crown has been fitted or you could be lucky and have a untouched stem.
 
Archer
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Engee Engee
So basically you're saying I shouldn't rely on the stem because it's made to fit the current crown and the Omega crown may well be a different depth. Thanks

Even when changing Omega crowns, slight differences in the depth of the threads can cause problems, so I always make sure to have a spare stem on hand.

Cheers, Al
 
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