Just closing the loop on this. After some pushing the AD went back to Omega and confirmed that there was an error in the invoice. The charge is now $700, consistent with what Omega lists on their website for a complete mechanical overhaul. I'd like to believe the mistake was innocent, as I've never had issues w/this store in the past, and very much appreciate the feedback I got here that gave me the info and confidence to push back. Thank you!
Just closing the loop on this. After some pushing the AD went back to Omega and confirmed that there was an error in the invoice. The charge is now $700, consistent with what Omega lists on their website for a complete mechanical overhaul. I'd like to believe the mistake was innocent, as I've never had issues w/this store in the past, and very much appreciate the feedback I got here that gave me the info and confidence to push back. Thank you!
Personally, I don't attribute to malice what can easily be explained by incompetence.
