hi guys. I have a P.O. 8800 2018 model. Bought new 4 months ago. It hasn’t kept good time since purchasing. I sent it back to me recalibrated and it came back the same. I then sent it off again to James Avery himself and he had it fully serviced. I have now had it back and it is still isnt within tolerances

 

Define not keeping good time, and how are you measuring it?

 

and who is James Avery? an Omega-authorized watchmaker that can perform repairs under warranty? I assumed is under warranty as the watch is four months old..

 

James Avery is the head of omega. And yes it’s under warranty and its lost 7 seconds a day

 

Also measuring it by time.is

 

does Omega provide the results of all the checks done after service?

 

Yes but it’s just listed as a code from the computer

 

Who?

I dont see anything about a James Avery on any of the boards of Swatch or Omega.

And I don’t think the the “head of Omega” works on watches directly. Maybe you are confused about who you are dealing with.

 

Can we see it? We know how to read it.

-7 seconds in all positions? Is it plus in any?

 

He is the Head of Customer Service Swatch Group UK.

 

Oh. Nice. Thanks. Didn’t find him in a brief google search.

 

Could you tell us the numbers, please? Both the ones you find, and what Omega sent you back.

 

It says as follows

CH 3.9
Cb -2.3
X 1.3
D 6.2
Dvh 0.8
Di -3.7

 

I assume those numbers are what you got from Omega.
If I read the Witschi manual correctly,
CH is the rate in the dial up position,
CB dial down,
X average rate over all positions,
D largest difference between any two positions,
DVH difference between average of horizontal and average of vertical positions,
DI difference between 6H (6 o'clock up) and CH (dial up).

If the -7 s/day you are seeing are really consistent day to day, then you could ask your dealer/watchmaker to adjust the watch to your wearing habits, by regulating it to 8s/day. But that large an offset between average rate of +1.3s/d and rate when worn of -7s/d seems odd, even if you stored it for 12 hours each night in the slowest position (dial down, if I read the numbers correctly).

What rate do you get when you let it sit dial up, fully wound, for 24 hours?

 

Not all the positional timing numbers are shown. If the OP can post a photo of the timing slip that might be useful, but in the end if it's not running properly he needs to keep taking it back until they get it right.