No I haven't, my comment was based on: a video by The Urban Gentry (where I'm pretty sure he said their customer service was great), combined with the nice wooden box longbow's watch came in, the letter from the founders to longbow, personal reply from one of the founders to longbow, the packaging longbow was showing, some folks saying they made quality pieces, etc. That's the extent of my knowledge on them.
You might want to make sure you have more then 1 current source before making claims... They are having large problems with Quality Control and Customer Service right now.
Hey @Foo2rama I am new and since this thread had just been bumped I thought everything was up to date on it, and the review was very recent. Lookin back I see its a bit old. Are you saying that CW has had problems lately with customer satisfaction? I know you were a supporter (at least of the style and the review) around Christmas 2018 (looking back in this thread), so what have the new developments been? Bad quality? Bad service? thanks in advance.
search "christopher ward" on this forum, there are 2 or 3 recent threads about the issues with links to the christopher ward forums.
