Am I being unreasonable? I received a bezel that I purchased off the bay yesterday and I am now seeking to return it. The description was "good condition with signs of ageing" although he states it said "fair condition ( the ad was in Italian). Either way I don't consider it to be good or fair condition.

Below is the sellers photo which I do not believe depicted reality and is a poor photo so I also had to rely on description.

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and my pics, slightly better quality.

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Input welcome.

Cheers

 

we used to throw that in the bin........ kind regards. achim

 

I feel like doing that but I would rather have my money back.

 

Open a case in the Resolution Centre for 'item not as described'.

 

I have already started the process. I guess I just wanted to confirm that I wasn't being unreasonable.

 

Latest update.

The seller has stated that I am lying and he will not refund or take return. I have added my photos and will take it further.

Cheers

 

Agreed, the seller's pics are poor, but your pics and those provided don't match; you should have a case.

 

Wouldn't be the first time an eBay seller under- or over-exposed photos to hide faults.

 

I have never had to do this before. The picture was very poor quality and did not enlarge well which is why the description was so important. Obviously now I suspect the poor quality was to intentionally deceive. Hopefully it will work out.

Cheers

 

will work with paypal. you could at any given time discover, that the whole thing is a fake from vietnam...... good luck ! achim

 

Stick to your guns. Each time the seller replies to you refusing a return, immediately reply politely stating that the item is not as described and the reason why, and requesting that the seller accepts a return and refunds your money. When the 8 days is up, escalate the case in the Resolution Centre. Ebay will usually decide in your favour and authorise the return.

 

Hi John. I intend to, if I could have determined the condition from the pic I would never have purchased. I am fussy and could have accepted good to fair with signs of ageing but this is far from that.

Cheers

 

Hi guys. Time for an update, I stood my ground and it went to eBay for adjudication. The ruling went in my favour and the bezel is currently on its way back. Hopefully next week I should have a refund.

Cheers

 

Good for you and for once eBay was on the side of the good guys with the white hats