Omega won't repair....please help. Omega 176.0014 Tv Dial

Hi,
I have tried to find a thread about this but failed so am asking for any advice (or direction to relevant thread). I recently sent my Omega Speedmaster 176.0014 TV dial to a reputable and long established Omega accredited watch repairer in the UK- the 4 o'clock pusher had fallen off and i lost it, so i wanted it replaced.

They are sending the watch back to me unrepaired as they said that recently Omega has changed the rules and any accredited agent has to be able to guarantee repairs for 2 years instead of 1 year ( think they said this started in September). Due to the age of the watch they couldn't do that and recommended i send the watch to Omega for repair.

I am fairly new to this forum, but i have read enough to know that any mention of sending something vintage to Omega is not advisable unless you want a 'different' watch back.

So, my questions- does this response from the repairer chime with recent experience?
And, what would you experts do in my shoes? I think with some help here, i could probably identify the missing pusher part number and try and find on the world wide interweb? Or would you recommend another repairer who might be able to help me and source it and then repair it outside of the Omega system (i am London based)?
Or can i send it to Omega and get them to only do the repair that i want and not shine my watch up- it is a bit beat up but i love it like that.

thanks in advance.

A

Thank you very much @Archer
I asked them to repair the pusher
They are an omega approved service centre (but independent of Omega and repair other watches and did good work on another watch i sent there). I am not mentioning their name so that i don't inadvertently say something that sounds bad about them- on the contrary, they have been lovely on another watch.
I have just double checked with them and even if i asked for a service, they cannot do that and the repair because of the age of the watch (1975). TBH if the service was what was needed to get the repair done, i would probably do it. I just want my watch working!
Do you think i should try another independent repairer? Any recommendations would be gratefully received.
Thanks so much for the part number- very kind of you.

Alge

Try contacting

Simon Freese, Swiss time services or ChrisN

Thanks again @Archer and also @Mr Blond. I will try the recommendations. I was starting to panic that it would never get repaired! In the scheme of things, it felt like a pusher couldn't be the worst damage in the world. Owning a watch is never straight forward.

Just received my watch back from Swiss Time who were really good. Needed a fair amount of TLC which they did and returned the watch quicker than expected. Great communications all the way through. Appreciate the recommendation

Good point!

So they serviced and offered to replace the hands which are a bit grubby but I like the ageing so my choice to keep. The bracelet was a bit tight and they managed to source two extra links which I am really pleased about. They also basically rebuilt whole bracelet. It was never a perfect piece but I love its age and imperfections.