Omega warranty card question

tyrantlizardrex · Feb 5, 2017

arcadelt
I don't think there is a time limit on these things. Even boutiques and ADs can inadvertently leave something out of or add an incorrect item into the full set when selling a watch.

With a less than year old LE, if the cards are incorrect, something is off.

arcadelt
Because it might give you leverage to bargain for a better price on the watch if that is all you really care about.

Totally not worth it - unless the discount is more than the cost of a full factory service that get's you the warranty, because with the hand written cards, you're going to be told to jog on.

@Vanquish1551 - is your budget the retail price, or are you trying to find a cheap watch?

If you're happy with RRP stop fooling around, call a boutique, and get one ordered - Omega still has lots of these in the network.

ScubaPro · Feb 5, 2017

Nothing is more suspect than warranty cards. Omega, Rolex, et al you can get blanks online for nothing. Inspect the watch first, then the paperwork. Go with what the watch tells you.

g-boac · Feb 5, 2017

I would pass on this. Period. Best reason is what others have pointed out on here - for a year-old watch, there are enough watches unsold available in boutiques and/or ADs that this is not worth the risk or even the question.

Rodmar · Feb 5, 2017

What kinda discount have people seen on CK2998's from a dealer?

padders · Feb 6, 2017

It would be interesting to see if the pictogram card is printed or hand written too.

tyrantlizardrex · Feb 6, 2017

I have Omega HQ Reissued cards on my Seamaster APNEA... they're printed and took 4 weeks to arrive from Switzerland.

I can't see a legitimate situation where hand written cards come with a watch from Omega in 2015/2016/2017...

padders · Feb 6, 2017

tyrantlizardrex
I have Omega HQ Reissued cards on my Seamaster APNEA... they're printed and took 4 weeks to arrive from Switzerland.

I can't see a legitimate situation where hand written cards come with a watch from Omega in 2015/2016/2017...

Yes, I did initially think my reissued one was hand written but it is just the date which was, the rest was printed so I agree, a hand written card is odd on a new watch even if it is a reissued card. Perhaps the original dealer lost the supplied printed card and used a blank one already in their possession to replace it. Not ideal I guess but not a complete disaster.

tyrantlizardrex · Feb 6, 2017

padders
Yes, I did initially think my reissued one was hand written but it is just the date which was, the rest was printed so I agree, a hand written card is odd on a new watch even if it is a reissued card. Perhaps the original dealer lost the supplied printed card and used a blank one already in their possession to replace it. Not ideal I guess but not a complete disaster.

I suspect this one disappeared into the grey market without cards.

The hand written variety do crop up if you search for them... on sites that sell fake boxes and warranty documents.

This would need to be a good deal cheaper than what you can buy one for brand new... given how many are available...

arcadelt · Feb 6, 2017

Hmmm, was a post deleted here?

hkrauss · Feb 6, 2017

Bushido
That seems a bit strange. I have never seen serial and reference numbers hand written on warranty cards before.

My first Speedy, bought new, nearly 25 years ago:

Was common at that time, but I agree is is a bit strange for a modern CK.
But I assume it is OK. Out of curiosity, I would ask Omega directly under what circumstances a blank warranty card might get used.

76duece · Feb 6, 2017

HMMMM, I have meaning to post about this, but have not, thanks for starting the thread. I recently purchased 3 Speedmaster Professionals a few months back from Govberg Jewelers. It was wonderful working with them, and the service was great, flawless, and very professional. But I too was surprised by the warranty cards when the watches arrived. Here is a photo of my cards. Has anyone seen them like this, and do they raise any speculation with anyone? Thanks.
Larry

arcadelt · Feb 6, 2017

The OP didn't show the Jeweller details in his picture. I wonder if these are warranty cards produced by a particular jeweller to give them an air of being an AD?

@Vanquish1551, do you happen to know which jeweller is shown on the warranty card of the watch you are looking at?

Archer · Feb 6, 2017

I had a chance to double check some Omega policies on cards - this is defined in the Omega Customer Service policies document. Omega policy is that warranty cars are only ever issued once. If a product has been sold once already, they will not produce another warranty card for a specific watch (the other cards they will, but not the warranty card).

However if for example an AD has a watch in stock, and somehow the original warranty card goes missing before the watch is sold, blank cards are available to be filled in by hand like you see in the examples in this thread. So the only legitimate reason for what you see here is if an AD lost the original card, so a blank one was created as a replacement.

Of course with blank cards floating around, that presents a possible number of scenarios that are not good, so proceed with caution.

Cheers, Al

tyrantlizardrex · Feb 6, 2017

Archer
Omega policy is that warranty cars are only ever issued once.

Interesting... I was able to order a replacement pictogram and warranty card through a boutique last year - it came from Switzerland and was £120 for the two cards together.

padders · Feb 6, 2017

Yep I too was able to order a replacement warranty card for a 1999 SMP with no issues direct from Swatch UK just last year. Perhaps the policy is to not replace warranty cards where the warranty is still active?

Archer · Feb 6, 2017

Just reciting the policy...

"The warranty certificate of sold OMEGA items is issued once only."

"Therefore, neither OMEGA HQ nor Swatch Group affiliates/local organizations are in a position to issue a valid replacement warranty card"

tyrantlizardrex · Feb 6, 2017

padders
Yep I too was able to order a replacement warranty card for a 1999 SMP with no issues direct from Swatch UK just last year. Perhaps the policy is to not replace warranty cards where the warranty is still active?

That would make sense.... if it's out of warranty, it's just a card after all.

Archer
"Therefore, neither OMEGA HQ nor Swatch Group affiliates/local organizations are in a position to issue a valid replacement warranty card"

Ahh, I think the key word there might be "Valid" Al, these were cards for a watch out of warranty... so no value other than to make a watch with lost cards, a more complete set.

brunik · Feb 6, 2017

Archer
Just reciting the policy...

"The warranty certificate of sold OMEGA items is issued once only."

"Therefore, neither OMEGA HQ nor Swatch Group affiliates/local organizations are in a position to issue a valid replacement warranty card"

Thank you Al that was something that I was wondering

Cheers

76duece · Feb 6, 2017

So then what would the deal with my cards be? The AD lost only the warranty card? The pictograms card looks correct and it's not hand written. Govberg seems to be a reputable dealer.
Larry

Archer · Feb 6, 2017

tyrantlizardrex
Ahh, I think the key word there might be "Valid" Al, these were cards for a watch out of warranty... so no value other than to make a watch with lost cards, a more complete set.

Could be - seems at odds with the statement they will only be issued once, but they call that a "certificate"

Omega warranty card question

tyrantlizardrex

ScubaPro

g-boac

Rodmar

padders

tyrantlizardrex

padders

tyrantlizardrex

arcadelt

hkrauss

76duece

arcadelt

Archer

tyrantlizardrex

padders

Archer

tyrantlizardrex

brunik

76duece

Archer

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