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OMEGA Speedmaster Speedy Tuesday Limited Edition (Arrivals)

STANDY
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Got my complementary magazine yesterday. ::psy::
image.jpeg



Ok, I live in a remote part of Northern Australia and I had to wait weeks after everyone else got a magazine. That's life no drama to me. I get a knife sent from the US and it comes two weeks after they want me to leave feedback. That's life no drama to me.
Watching all the me me me now now now people sending emails checking months ago. ( not days ago friggen months ago )

I am getting a watch that 7500 people are on a waiting list hoping to get ::psy::::psy::

Don't care when really I'm not a glass half empty or full guy I'm a friggen happy I have a glass guy.

Good luck to all that have to wait a bit, it will come. Even better luck to the guys on here on the waiting list.
 
BlackTalon
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I received my copy when I took delivery of the watch at the OB
 
demchocholips
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J joe3nyc
Me either. I live in a very remote location, NYC!
Similar for me. I'm in SoCal. It's an incredible 9-mile trek to the nearest OB from my remote location.
 
abrod520
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I didn't get a copy of the magazine, though it's probably because I moved and didn't update my address with them.
 
Tintin
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Got my magazine a week ago. I live in Bangkok, Thailand.
 
Pun
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tyrantlizardrex tyrantlizardrex
Oh sure, they sold out on the promise to deliver watches super fast... it would just be nice if they stuck to the delivery promises they offered, or communicated in a more human way.

I come at this from the angle of someone who's spent 10 years crafting customer communications, and building and engaging communities. 👍



Don't worry, they've had that too (not Arthur), and they know how I feel... they are very polite... and they understand my frustrations... but that doesn't mean that anything will necessarily change. 😗

Equally, that doesn't mean that I have to be happy about the level of customer interaction, or service being offered.

Nor do I have to be "thankful" that I got on a list whilst others were asleep.

The customer is often wrong... but as someone with experience of dealing with some pretty epic brand failures and PR disasters, (which I'm not saying this is), there are better ways to keep customers happy than waiting for the customer to chase you, and then saying "Oh, er... soon".

Everyone is of course entitled to their own opinion, and their own view on what good customer communication and service looks like - for me, the experience being delivered is not a good one.
Yes, I too agree with you. These watch forums are not meant to be the extension of brand's PR department. They are there only so long as they provide us a platform to air our grievances and complaints about their watches. Yes, we may here appreciate the watches as well but expecting us to shut up if we have an issue, howsoever trivial it may appear, is not right. Period.
 
tomdiki220
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Magazine is not the point, the watch is. we should focus on when the ST will be landing to our local OB. i really don't like this starving game.
 
mpcdude
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tomdiki220 tomdiki220
Magazine is not the point, the watch is. we should focus on when the ST will be landing to our local OB. i really don't like this starving game.

It is already mid-September. If Omega knows that they can't deliver the watches by the end of the month, they should send another follow-up email, rather than keep us in contemplation.
 
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Pun Pun
These watch forums are not meant to be the extension of brand's PR department. They are there only so long as they provide us a platform to air our grievances and complaints about their watches. Yes, we may here appreciate the watches as well but expecting us to shut up if we have an issue, howsoever trivial it may appear, is not right. Period.

The forum is run by a few Aussie guys in Queensland. Not owned or run by Omega.

It's a platform for watch collectors to share our passion.

Who's expecting you or anyone to shut up if you have a issue ?
 
tomdiki220
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mpcdude mpcdude
It is already mid-September. If Omega knows that they can't deliver the watches by the end of the month, they should send another follow-up email, rather than keep us in contemplation.
sure, this is not the way that omega treat their royal customer. It is mid-September now, but we only get some general mail. There is over 9 months waiting, so ridiculous....
 
Pun
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STANDY STANDY
The forum is run by a few Aussie guys in Queensland. Not owned or run by Omega.

It's a platform for watch collectors to share our passion.

Who's expecting you or anyone to shut up if you have a issue ?
Dear sir. I'm sorry if I inadvertently hurt your feelings.
 
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Pun Pun
Dear sir. I'm sorry if I inadvertently hurt your feelings.

Didn't hurt any feelings,( don't do feelings ) just trying to work out what you were trying to say with the bit about someone or something trying to shut anyone up.
Edited:
 
Aludic
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abrod520 abrod520
I didn't get a copy of the magazine, though it's probably because I moved and didn't update my address with them.

Very likely indeed! I found myself in the same position and luckily had my ex-neighbours recover it for me... 😀
 
PhilN
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FYI - On SpeedyTuesday FB a member posted the latest email from Omega stating deliveries will run into October.
IMG_5121.JPG
 
PhilN
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Personally, I have not received this email and still patiently waiting for delivery of #13xx.
 
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PhilN PhilN
FYI - On SpeedyTuesday FB a member posted the latest email from Omega stating deliveries will run into October.
IMG_5121.JPG

That's still before Australian summer, that makes it early 😗
 
PhilN
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Personally, I am not fussed as to when the ST arrives, as long as I get it. I am more than grateful that I managed to reserve one. Many others were not as lucky.

Having said that and having been in Corporate business for the last 20+ years, there is a lesson to be learned by Omega on how to treat their customers and communicate more effectively.
 
Riviera Paradise
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Picked mine up in Rio yesterday. Had gone to São Paulo by accident but the local Omega sales director Rodrigo personally bought it over on his SP - Rio flight.
😀

Gorgeous...
20170916_122400.jpg 20170916_122626.jpg

and here with its Speedy LE brother.😀
20170916_102829.jpg


A big shout out to the great Mr. Giulliano👍 from the Rio OB boutique for chasing down my ST and his true horological passion, we had a wonderful long chat discussing the Speedy Tuesday and some of the Basel 2017 collection pieces that they had received.
Edited:
 
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