Omega Seamaster 300 Clasp Issue

pjb21

Hi,

I am new to the forums and have owned my Seamaster since September it's a lovely watch and I wear it in rotation with my Navitimer, but I would say it's my go to daily.

The other day when I came to take the watch off pushing the buttons on the claps seemed very stiff, when pushing something gave and one side of the pushers stayed locked in, the clasp now falls open, I have found a piece of a small spring that that I believe has come out of the clasp somewhere, in addition the locking mechanism on the clasp now seems locked.

The clasp is the adjustable one with the diver extension, I have an appointment at the Omega Boutique tomorrow will they be able to sort it under warranty?

I do have the 5 year warranty card in place but I am wondering if they can fix or will need to send it off? If so I will need to get a spare strap will they be able to assist with this?

Thanks in advance for the support.

pjb21

Hi,

I am new to the forums and have owned my Seamaster since September it's a lovely watch and I wear it in rotation with my Navitimer, but I would say it's my go to daily.

The other day when I came to take the watch off pushing the buttons on the claps seemed very stiff, when pushing something gave and one side of the pushers stayed locked in, the clasp now falls open, I have found a piece of a small spring that that I believe has come out of the clasp somewhere, in addition the locking mechanism on the clasp now seems locked.

The clasp is the adjustable one with the diver extension, I have an appointment at the Omega Boutique tomorrow will they be able to sort it under warranty?

I do have the 5 year warranty card in place but I am wondering if they can fix or will need to send it off? If so I will need to get a spare strap will they be able to assist with this?

Thanks in advance for the support.