Make sure he replaces the hour wheel...assuming this is an H1 version of the Cal. 1128 (which he can confirm via the serial number on the Omega Extranet if he indeed has an account) the part number would be 722112831046.
These fail quite often and provide the 1 hour "clicks" of the hour hand. I now have started to replace these on every 1128 that I service as a standard replacement part.
Cheers, Al
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