Omega noice bezel seamaster ceramic... issues?

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Today they call me from the best service omega shop that it's in Athens.one step before they send it to the official warranty service..
I spoke with one man that was very professional ..he told me that this noice from bezel it's not problem but it's come from Omega factory with this noice...it's bezel system that create Omega.
He ask me if I want to send it Omega factory but he told me that it's not fault and maybe Omega service will make this more ugly...
I need opinions please...
 
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If your watch is under warranty i would send it to Omega. I once had an Omega with a Bezel problem and they replaced it. But don't know what will happen with yours.
 
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They replaced the whole watch but it was only a few months old and it also had a couple of other little issues.

But in your case you can hope for a bezel replacement if it cant be fixed.
 
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Yes...just I am little disappointed...why this happen this think from omega?

My brand new Speedmaster stopped running 10 minutes after I received it. A screw fell out of the movement and stopped the watch. Even a fine company like Omega can have problems, after all these things are made by man, and man makes mistakes.