OMEGA making me replace hands or no warranty on service! See my last post!!

Posts
2,443
Likes
4,226
In my opinion, there are two options:

1. Take the watch back and get it serviced at an independent Omega watchmaker.

2. Let Omega replace the hands and put the originals back on later.
Number 2 is good. You'll have a watch as good as new with a 2-year warranty, and it's easy for a watchmaker to put the tritium hands back on. At least Omega will return the hands--Rolex would keep them.
 
Posts
537
Likes
607
Personally, I would get it restored to new by Omega. When they do so, I believe they should send you ALL the replaced parts (somebody please correct me if I'm wrong).

There have been more than a few cases that I read on OF, where not all of the parts were returned.
One guy's story that stuck out to me was he had some sort of a rare or personalized engraving on the back of the case that was flight combat related and the guys at the service center chucked the case back and returned the watch to the guy as brand new. The guy flipped out and had to raise hell with his local OB to get the parts back. I believe after making a stink about it he was able to get the parts back from the service center.


Just remember when you pass it on to your son in 20 or 30 yrs time maybe?? it will be the equivalent of a 60/70s watch today in terms of age.

Exactly!! 馃憤馃槑
That's why I don't understand why some people are so outspoken about keeping modern watches looking modern (replacing parts, polishing metal, etc.)....and keeping vintage watches looking vintage (no replacement of anything unless absolutely necessary with the emphasis on preservation of the originality of the watch). If everyone took that attitude in 80's and 90's, we wouldn't have some of the awesome vintage pieces now from the 50's and 60's.

To the OP, ultimately you should do whatever brings the most enjoyment when you look down to check the time. But just remember that it's always easy to go forward and update the watch with new parts, and much more difficult to go backwards and preserve the original look. If you do decide to 'turn the clock forward' I would recommend going the independent route and making sure that you give very clear directions (written down if necessary) to the guy that will be opening up your watch and ask for all of the original parts back. Not the sales person up front or anyone else who will give it to the watchmaker. That way you have them and you, or your son, can outfit the watch as you see fit now and for many years into the future.
 
Posts
20,228
Likes
46,908
Mis-matched lume on hands and dial can be jarring to the eye, especially if the hands are bright white luminova and the dial is aged.
Edited:
 
Posts
1,555
Likes
3,651
Get new hands and a new dial to match for the lume and suck it up, buttercup. It's not collectible, really. Why not have it as new, then?
This opinion is as valid as any others and not necessarily bad advice. I would like to say though that there are examples of watches that are collectable/valuable today that were not originally and are rare because there are not many left in great condition because they were not valued so much at the time and therefore used and abused.
Hindsight is always 20:20
 
Posts
9,533
Likes
15,040
See this is one of the issues with the Reduced, due to the way the movement is generally replaced rather than service, its Omega's way or the highway in some respects. I'll remember to point people here next time someone like Fred insists there are no extra servicing hassles with the Reduced. There just are.

A mismatch of dial and hands wont look great unfortunately. Maybe an independent with a parts account could do exactly what you need here, sort out the movement and bezel and leave the rest, though there are several who won't service these.
 
Posts
1,457
Likes
1,888
Nothing wrong that鈥檚 the rule , if you accept hands and pusher change you will get your 2 years or warranty , if not you get the service done they take care of the hands pusher ( if you ask for polish) , actually I have a 145.012 as I don鈥檛 want to be polished, hands and pushers, I just need the 321 overhauled , I will pay the service at full price, the other way when you left the watch at the OB , you can say full service , and you ask extra care for the hands and pushers to be stored properly and not in the bag , I that way you get a 2 years warranty, you keep your hands , if something append during that 2 years you are covered , also after 2 years mount the hands also mount the hands after the service and if something goes wrong reput the replaced hand and go to complain .

my self I got an issue with an ST68 in the same way and after 9 months the chronograph was broken, even with the card as no 芦 warranty 禄 the. New overhaul as been taken by Omega becaus it was not related to the hands at the end ( you may have a good relation with you OB ) was my case no question at all.

Paul
 
Posts
8
Likes
7
Thank you, everyone!

As noted in my original post, I originally took the watch to an independent Omega authorized service center and they recommended that the watch go back to Omega. According to the independent, the watch has the original first-generation movement (Caliber 1140) and Omega is no longer supporting it with spare parts. Instead, Omega is replacing the movement with the modern Caliber 3220 as this is a cheaper (for Omega) option rather than supporting a 30-year old movement. I trust this independent as they have been in business locally for over 100 years, have a deep connection with Omega, and have serviced my other watches over the years. Further, if this was not true, why would they turn away the work? (They asked me not to mention their name publicly and I am honoring that request.).

In any event, I'm going to go with the new hands so that Omega will honor the 2-year warranty. I will ask for all of the replaced parts to be returned. As noted, I can always put the old hands back on if needed.

I'm just getting back into watches. Been spending a lot of time (and $$$) on vintage bicycles. Many of the same values hold as to when to repaint frames, period-correct components, preserving provenance, retro-modern builds, use of modern replacement parts, etc.

Cheers!
E.
 
Posts
1,555
Likes
3,651
Thank you, everyone!

As noted in my original post, I originally took the watch to an independent Omega authorized service center and they recommended that the watch go back to Omega. According to the independent, the watch has the original first-generation movement (Caliber 1140) and Omega is no longer supporting it with spare parts. Instead, Omega is replacing the movement with the modern Caliber 3220 as this is a cheaper (for Omega) option rather than supporting a 30-year old movement. I trust this independent as they have been in business locally for over 100 years, have a deep connection with Omega, and have serviced my other watches over the years. Further, if this was not true, why would they turn away the work? (They asked me not to mention their name publicly and I am honoring that request.).

In any event, I'm going to go with the new hands so that Omega will honor the 2-year warranty. I will ask for all of the replaced parts to be returned. As noted, I can always put the old hands back on if needed.

I'm just getting back into watches. Been spending a lot of time (and $$$) on vintage bicycles. Many of the same values hold as to when to repaint frames, period-correct components, preserving provenance, retro-modern builds, use of modern replacement parts, etc.

Cheers!
E.
Good for you buddy and thanks for the update.

Good health and stay safe
 
Posts
5,636
Likes
5,791
Can't fault your decision. You might see what a new dial costs so the lume on the dial and hands match. That would be my preference, anyways.
 
Posts
9,533
Likes
15,040
Thank you, everyone!

As noted in my original post, I originally took the watch to an independent Omega authorized service center and they recommended that the watch go back to Omega. According to the independent, the watch has the original first-generation movement (Caliber 1140) and Omega is no longer supporting it with spare parts. Instead, Omega is replacing the movement with the modern Caliber 3220 as this is a cheaper (for Omega) option rather than supporting a 30-year old movement. I trust this independent as they have been in business locally for over 100 years, have a deep connection with Omega, and have serviced my other watches over the years. Further, if this was not true, why would they turn away the work? (They asked me not to mention their name publicly and I am honoring that request.).

In any event, I'm going to go with the new hands so that Omega will honor the 2-year warranty. I will ask for all of the replaced parts to be returned. As noted, I can always put the old hands back on if needed.

I'm just getting back into watches. Been spending a lot of time (and $$$) on vintage bicycles. Many of the same values hold as to when to repaint frames, period-correct components, preserving provenance, retro-modern builds, use of modern replacement parts, etc.

Cheers!
E.
What a strangely defensive post. Has anyone impugned your chosen independent in the thread? If so I didn't spot that. As I noted above, many independents, even some with parts accounts wont service this movement (which is actually in reality two movements together) so I am not sure why they asked for the cloak and dagger approach.
 
Posts
8
Likes
7
What a strangely defensive post. Has anyone impugned your chosen independent in the thread? If so I didn't spot that. As I noted above, many independents, even some with parts accounts wont service this movement (which is actually in reality two movements together) so I am not sure why they asked for the cloak and dagger approach.

Not meant to be defensive. I was asked not to mention their name and I am simply honoring the request.
 
Posts
42
Likes
29
What a strangely defensive post. Has anyone impugned your chosen independent in the thread? If so I didn't spot that. As I noted above, many independents, even some with parts accounts wont service this movement (which is actually in reality two movements together) so I am not sure why they asked for the cloak and dagger approach.

I don't see it as defensive at all.

Good luck OP. You'll have a beautiful watch in the end.
 
Posts
20,228
Likes
46,908
Not meant to be defensive. I was asked not to mention their name and I am simply honoring the request.

We all know exactly who it is, since you mentioned in the OP that you are in Seattle. We just don't care.