Omega 3222.80.00 Blue Dial Replacement After Bad Service

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Hi all,
Thanks for the ad. A painful lesson but I sent my watch to a watchmaker for a service. The only good news is that I did get the watch back…However it came back in pieces, missing a screw and a damaged dial. This is what I know of now, I’m sure more damage will be discovered by my local watchmaker. My guess and fear is that the watch is probably totaled. The dial looks like the hands were removed with rusty pliers. In case the movement isn’t totaled. I’m in the hunt for a replacement dial. It’s for a 3222.80.00 in blue. the last photo I took before I sent. I’d love input on what a fair price I should pay as well. Thanks all!

 
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If your watchmaker has an Omega account. Might still be available.

Movement looks like an ETA 7751 without the moonphase wheel so parts should available if needed.

If you have a local watch maker. Why did you send it out to someone else?
 
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I developed a friendship or so I thought over time. I assumed I was supporting a fellow watch person . 3 months in he admits he doesn’t know how to work on the power side and watch won’t run after reassembly. On the third attempt of reassembly Loses a screw and says he can’t find a replacement. It sits for 3 months while he searches for the screw. As you said It’s an eta 7751, parts are not super rare, a very common Swiss movement. I feel stuck at this point and just want my watches back in one piece. After 6 months I finally call him out on it. He flies into a rage and implies he will either destroy or steal the watch if I don’t watch what I say. Claims to be a navy seal and a bunch of other bs. its been a nightmare. I trusted the wrong person and paid the price.
 
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I developed a friendship or so I thought over time. I assumed I was supporting a fellow watch person . 3 months in he admits he doesn’t know how to work on the power side and watch won’t run after reassembly. On the third attempt of reassembly Loses a screw and says he can’t find a replacement. It sits for 3 months while he searches for the screw. As you said It’s an eta 7751, parts are not super rare, a very common Swiss movement. I feel stuck at this point and just want my watches back in one piece. After 6 months I finally call him out on it. He flies into a rage and implies he will either destroy or steal the watch if I don’t watch what I say. Claims to be a navy seal and a bunch of other bs. its been a nightmare. I trusted the wrong person and paid the price.
Thought I had that with a member on another forum, but noticed we only talked when I emailed him.

Stopped emailing and never heard from him again

You got the watch back. People asking crazy prices for dials on eBay. Screw should be a problem. Dial unless Omega has and reasonable or you live with what you have
 
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New dial from Omega will be about $600 US...
 
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I'm failing to understand what you mean by:
"I’d love input on what a fair price I should pay as well."

Personally, I'd expect the amateur watchmaker to pay the cost of putting right the damage that he did and getting it serviced, less what ever you agreed to pay the amateur for the service.

That's going to have to be at a watchmaker with an Omega parts account, because that's the only way to get a dial.

Should he decline to pay, I'd pursue him through the courts. Pretty sure it would be a straight forward claim over here in the U.K. We even have a small claims track for such matters. I assume like most posters here you are State side, so things may be different over there.
 
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I paid about 900 for a full service by Omega on mine in 2023, and also replaced the dial that was 450 back then.
 
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I'm failing to understand what you mean by:
"I’d love input on what a fair price I should pay as well."

Personally, I'd expect the amateur watchmaker to pay the cost of putting right the damage that he did and getting it serviced, less what ever you agreed to pay the amateur for the service.

That's going to have to be at a watchmaker with an Omega parts account, because that's the only way to get a dial.

Should he decline to pay, I'd pursue him through the courts. Pretty sure it would be a straight forward claim over here in the U.K. We even have a small claims track for such matters. I assume like most posters here you are State side, so things may be different over there.
 
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Good morning,

Sorry for the confusion, I was trying to ask what a fair price would be for the dial alone on the used market if available.

In the watch world this person is just evil. Has no sense of honor or integrity. I am state side and I am researching small claims court. It does say you have to appear in person. I need to call and see if zoom is an option. I can’t image that’s not available.
 
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Yes we have small claims too.
You have to show a loss to be able to claim, so over here you can't go to court saying "it's going to cost £xxx to put right." Instead you have to pay to get the watch put right, then go to court and say "It cost £xxx to get it put right. Here's the receipt."
Normally you'd have to show that you tried to keep the cost down, but in the case where Omega won't sell the parts to non affiliated watchmakers...
 
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Good info, it’s at the watchmaker now so I should be able to get that.I sent a demand for payment letter yesterday. It will be ignored obviously but it’s part the small claims court process.