New PO dial scratch

Hi all
I got this watch new last week from an AD and have noticed this scratch to the dial (are kind the 48 minute mark).
Do you think the store would replace the watch based on that and also is it something that you would tend to just ignore and live with?
It’s a beautiful watch and I’m very happy with it but I can’t help but think if I’ve just spent thousands on it it should be perfect.
Thanks for any advice.

I would go back to the AD and discuss the options. If they can exchange it for a new one, that would be ideal.

should discuss with AD on resolution. Noticed another blemish on 59s mark on the second sub-dial? or is that on the crystal

Depends on your watch-philosophy, I guess. If you’re buying it to keep it in a safe in NOS condition, or to wear it very sparingly and baby it (and I don’t mean for this to sound judgmental—your watch, your choice!), then yes I’d try to sort it out with the AD. But if it has to go to Omega/SWATCH, know that it may well be out of your hands until New Years! You’ll have to wait months to enjoy a watch you just paid $$$$ for. (If the AD has another in stock and can replace it, that’s much better for you.)

If you bought it to wear it, though, I, for one, wouldn’t give this another thought. You can get it taken care of and a few weeks later it’ll have brand new hairlines and scuffs that would have made you forget about that one anyway. I’m pretty mindful of how I treat my watches and my weeks-old SMPc already has scratches on the clasp and bracelet, and I bet I could find one or two on the AR coating if I tried.

I get wanting to start out clean and be solely responsible for every scratch and ding that comes. But this is a cost/benefit thing. It’d drive me nuts to lose the watch to service for months over something so minor—to my eyes. Especially for one I plan to wear regularly.

Thats just an external mark, easily wiped off.


it wasn’t obvious in the shop under their lighting, only noticed a couple of days after when our in the sun, to be visible light has to be reflecting off it at a certain angle but when you know it’s there it’s not hard to spot.

I was going back to the AD anyway to get an extra link out in the bracelet so I’ll have a chat with them and see what they say.

The silly thing is (and writing this down shows how silly it is) I’m hoping to get a couple of SS Rolex’s out of this shop in the next couple of years or so and I’m working on building up a good relationship with them so I don’t want to sour anything. That is a truly ridiculous thing to have to consider with the amounts of money being spent but it is a reality.

Can you tell if it’s a scratch in the dial, or a spec of dust? If it was spec of dust, I could probably live with it until the first service. No harm in asking the AD what the options are, it shouldn’t sour anything if you are reasonable. Omega service will make it right, but you will be without your watch for a couple months.

If you look at your watch long enough and hard enough, especially through magnification, you're bound to find something.

I occasionally see spots on my PO, which I initially mistook as scratches. Turns out they are very tiny spots on the crystal that wipe off with breath fogging and microfiber cloth wiping. They must come from something I'm doing--maybe room deodorizer aerosol? But they do clean off with breath moisture.