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My first bad experience after buying a watch...
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redpcar
路I wonder why more dealers don't make the small investment of $150 to get one of these. It definitely would have told him it was sickly.
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Spacefruit
路路Prolific Speedmaster HoarderI wonder why more dealers don't make the small investment of $150 to get one of these. It definitely would have told him it was sickly.
Because I doubt they have the capacity to learn to use it properly
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Fost
路Back from service 馃榾
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jimmyd13
路I have to ask, if the answer to the above two is "yes"; and, you understood that the watch required a service before you bought it: was it good form to call out the seller in the first place?
I don't ask this maliciously. I am asking if there was, in fact, something fundamentally wrong with the item's description that I have missed?
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Traveler
路I'm also amazed at the lack of 'service' 
I've encountered from more than a few 'big name' watch dealers. Over the years I've whittled down the ones I would even consider doing business with to less than a handful. May be I've just been unlucky, but the lack of respect for the customer, and even disdain with which some treat you is frankly something I've never encountered before (including in other fields of valuable collectibles). As more and more money migrates to this field, the situation seems to be getting worse - some dealers seem to care nothing for cultivating customer loyalty, as 'there will be another mug along soon enough'. A couple of guys are starting to really pull away from the pack - you will pay more, but as the adage goes, you pay for what you get. I'd like to think that in time, efficient markets theory would sort the wheat from the chaff, but in the mean time it bothers me that some of these cowboys are getting rich on the back of inferior services and products. 馃槨
I've encountered from more than a few 'big name' watch dealers. Over the years I've whittled down the ones I would even consider doing business with to less than a handful. May be I've just been unlucky, but the lack of respect for the customer, and even disdain with which some treat you is frankly something I've never encountered before (including in other fields of valuable collectibles). As more and more money migrates to this field, the situation seems to be getting worse - some dealers seem to care nothing for cultivating customer loyalty, as 'there will be another mug along soon enough'. A couple of guys are starting to really pull away from the pack - you will pay more, but as the adage goes, you pay for what you get. I'd like to think that in time, efficient markets theory would sort the wheat from the chaff, but in the mean time it bothers me that some of these cowboys are getting rich on the back of inferior services and products. 馃槨
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Fost
路And now running and keeping time as it should?
I have to ask, if the answer to the above two is "yes"; and, you understood that the watch required a service before you bought it: was it good form to call out the seller in the first place?
I don't ask this maliciously. I am asking if there was, in fact, something fundamentally wrong with the item's description that I have missed?
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dialstatic
路i am quite surprised to see a watch dealer who absolutely don't care about the customer satisfaction
I'd say that if a man has progressed to buying historically interesting five figure watches and is still surprised at this, then he has been quite lucky so far ;-)
And what is their added value? (I had one dealer contact me begging to offer him a watch - when I did he sneered at me and told me it was too expensive. It lasted five minutes on this forum in the FS section).
I would say their only added value is that they offer a lot of 'em in the same place so that people don't have to go to the source themselves. And people pay for that convenience - usually heavily.
I've been on these boards for a while now. I've read speedmaster101, MWO (...well ok, parts of it anyway) and by now I know some of the guys by reputation. For me, that means that if you put something I'd want (and have the money for) on the FS forum here, I would buy it in a heartbeat knowing that I'm not being swindled on price or condition (...only on import tax but that's hardly your fault ;-))
But the thing is, that's actually quite an investment on my end. Most people are (even) less knowledgeable about watches than I am, and most don't spend a working day a week hanging around places like these. That's what these dealers hope for - and sometimes prey on.
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jimmyd13
路As I said, I bought the watch described as 'untouched in perfect condition' and was just surprised that the watch stop working after 4 days... I was just thinking that for such amount of money the watch would have run for some times...but Now it works 馃榾
"Totally untouched example" = "in need of total restoration"
"Running well" - "escapement issues and the hands look like the should be on the front of a Focker for a full three seconds after you wind it"
"New in box" - "we found a new box for it (although we're not saying the box is correct)"
"Like new in box" - "we found a new box for it, but this one's too rough for even us to pretend it's really new"
Expect the worst from salesmen and you will never be disappointed. On the other hand, also exercise due diligence and ask very detailed and specific questions before buying. One final alternative, buy from people you trust and work with regularly.
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Fost
路Even if it was described as not working I will have buy it. The fact is the seller was arrogant and absolutely not open to any discussion that made me mad. But Now I feel better with this beauty on my wrist...
Just looking for the next one now 馃榿
Just looking for the next one now 馃榿
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Archer
路路Omega Qualified WatchmakerEven if it was described as not working I will have buy it.
Bingo. I get that you feel disrespected by the seller, but it seems that in reality that is only complaint here. Your expectations were yours, so not necessarily the fault of the seller who from all that I've read in this thread sold you the watch "as is".
In that case move on and don't buy from them again, but there are arsehole sellers all over the place. As long as I get what I wanted from one at the price I wanted, them being an arsehole isn't a real problem.
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Fost
路I will. But i was just expecting some compassion from.the seller as I will have had if it was me. I sold a watch recently for 12k...i advertised the buyer that the watch had the Chrono creep issue ( which was for me not a big deal). The watch was serviced in a march this year ( with receipt). The buyer agreed but the day after he told me that Simon freese told him that is was not the Chrono creep but another issue ( I don't know what..) And quoted 450 pounds for full service. I agree to split the cost... Even if i advertise clearly that the watch had a issue and set the price accordingly. I was thinking that everybody will do the same but not the case... Lesson learned
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jimmyd13
路But i was just expecting some compassion from.the seller as I will have had if it was me.
And Moses spake unto the Israelites, "Never assume that someone has the same morals that you have; particularly when they hang a sign around their neck or a watch asking for your money"
Here endeth the first lesson
Lesson learned
Good lad.
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