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  1. JetLinks

    JetLinks Jul 30, 2020

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    Just before COVID lockdown #2 happened here in California I called my local Omega Boutique to get an update on the extract requests on my two different calibers of Speedies (321 & 861) and he informed me that both got rejected for some unknown reason.

    When the boutique manager checked all the recent EofA requests he said that half of them had been rejected (something like 26 out of 55) so I'm wondering if Biel is either under staffed with COVID or are now doing things a different way (to make more money)?

    Anyone tried more than once for the EofA and finally achieved success after the second or third attempt?
     
  2. robocaspar

    robocaspar Jul 30, 2020

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    Ordered one in April/May for a 145.022 69 and received it relatively fast.
     
    JetLinks likes this.
  3. robocaspar

    robocaspar Jul 30, 2020

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    Forgot to mention, they did change the format of the Extract. It's now a folded card instead of a letter and no more red sealed envelope. It is also signed by the Omega museum curator instead of Omega's CEO.
     
    JetLinks likes this.
  4. 321Only

    321Only Jul 30, 2020

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    Actually received mine today, ordered two weeks ago. Pretty responsive I would say :thumbsup:
     
  5. Norfolk

    Norfolk Jul 30, 2020

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    Ordered 25/6. Arrived 16/7. Pretty impressive.
     
  6. MTROIS

    MTROIS Jul 30, 2020

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    Sounds like your boutique is not submitting the requests properly, no?
     
    OmegaP99 likes this.
  7. Aludic

    Aludic Jul 30, 2020

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    Well, from experience it can take a little longer than usual. My last one was ordered on June 7th (with Omega directly) and available for download about 5.5 weeks later. So based on that experience and the above, it apparently differs greatly.
     
  8. JetLinks

    JetLinks Jul 30, 2020

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    Thanks for all the feedback.... are you guys also requesting them through the Boutiques (i.e. US based) or directly through Omegas website like one can in civilized countries?
     
    mac_omega likes this.
  9. killer67

    killer67 Jul 30, 2020

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    just under 6 weeks for mine that I ordered through the website
     
  10. harrymai86

    harrymai86 Jul 30, 2020

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    Within 2 weeks you will receive the digital pdf format first then the hard copy later by post. And yes the new format sucks.
     
  11. SkunkPrince

    SkunkPrince Jul 30, 2020

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    Nit-picky, I know, but Omega SA identify themselves as being in Bienne. I believe they all speak French (though knowing those Swiss, they probably also speak plenty of German, Italian, and English!).
     
  12. ndgal

    ndgal Jul 30, 2020

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    I just received about 8 of them last week.
    Shipped directly to the US via Virgin Islands loophole.
     
    flqt-9000, Mark020 and pdxleaf like this.
  13. cyuvan

    cyuvan Jul 31, 2020

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    I ordered 2 of them from the webiste on July 16 and received the electronic PDF versions on July 30th. Still waiting for the physical copies to arrive. Both were fine. I am happy by how quickly it was completed.
     
  14. rcs914

    rcs914 Jul 31, 2020

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    I realize the reason we were buying these wasn't for the red envelope and the signature of the CEO, but it does reduce the likelihood I will cough up to have one for my Speedy if I haven't before now. The trappings went a ways to justify the somewhat exorbitant cost, at least to me.
     
  15. FREDMAYCOIN

    FREDMAYCOIN Jul 31, 2020

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    Any pictures of the new format?
     
  16. befobe

    befobe Jul 31, 2020

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    I ordered mine 1 month ago, from France, so it works... But not all the time....:eek:
    They don't find my movement number!
    So they refunded me... Explaining it happens sometimes... :(