Community Stories

Gestures That Lift Your Spirits…

Duracuir1
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Stealing the title from Alpha…

I count two gestures today so far…

Following a few very pleasant transactions with @gbesq and a meeting at the Detroit GTG. This arrived in the mail today.

Thank you!
IMG_6149.jpeg
First coffee (black) in the company of my Seamaster…

IMG_6152.jpeg IMG_6153.jpeg IMG_6154.jpeg


Second gesture. Soon after I bought a Baltic, I received a customer survey. I praised the watch but mentioned that the buckle did not fit well with the factory strap.

They replied almost immediately and advised that they were sending me a new and improved buckle, free of charge. It arrived from France in four days. Plus, they included a suede travel pouch. Thank you Baltic and also thanks to several members of this Forum who introduced me to Baltic. Notably @Larry S @Spruce and the (or one of the) very first photos of a bronze Baltic on OF courtesy of @dougiedude
IMG_6144.jpeg IMG_6145.jpeg IMG_6146.jpeg IMG_6147.jpeg
So… forget about the jerk who cut you off today and cherish the nice gestures.
 
Spruce
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I dunno!
Baltic send a travel pouch to the one OF member who could make his own 😉
 
Larry S
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Steve, I’ve two issues and this is pretty typical. Not only are the watches great but the customer experience is superb. Its as if France is the next state over.
 
CBM1590
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Duracuir1 Duracuir1
Stealing the title from Alpha…

I count two gestures today so far…

Following a few very pleasant transactions with @gbesq and a meeting at the Detroit GTG. This arrived in the mail today.

Thank you!
IMG_6149.jpeg
First coffee (black) in the company of my Seamaster…

IMG_6152.jpeg IMG_6153.jpeg IMG_6154.jpeg


Second gesture. Soon after I bought a Baltic, I received a customer survey. I praised the watch but mentioned that the buckle did not fit well with the factory strap.

They replied almost immediately and advised that they were sending me a new and improved buckle, free of charge. It arrived from France in four days. Plus, they included a suede travel pouch. Thank you Baltic and also thanks to several members of this Forum who introduced me to Baltic. Notably @Larry S @Spruce and the (or one of the) very first photos of a bronze Baltic on OF courtesy of @dougiedude
IMG_6144.jpeg IMG_6145.jpeg IMG_6146.jpeg IMG_6147.jpeg
So… forget about the jerk who cut you off today and cherish the nice gestures.
The coffee mug, watch and service from Baltic are awesome…but let me suggest that your view from the window is awesomer. Nice, Sir!!
 
Duracuir1
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A fellow came into my leather shop yesterday and was bearing gifts.

He came in a few weeks ago and was wearing a Breitling. I had a 2023 Breitling catalogue and gave it to him at the time.

What he brought me yesterday, because he noticed I was wearing Omega a few weeks back. I still was…

IMG_8031.webp IMG_8032.webp IMG_8033.webp IMG_8037.webp


He also brought an old clamshell box for his wife’s Omega. The button activates the lid. So small.

IMG_8027.webp IMG_8029.webp


So it was a good day in the shop.
 
p4ul
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Larry S Larry S
Steve, I’ve two issues and this is pretty typical. Not only are the watches great but the customer experience is superb. Its as if France is the next state over.
No. That’s Canada Larry! 🤣😂🤣
 
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