Ever buy a watch that you knew would be impossible to fix but it was too beautiful to pass up?

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Hmmmmm.... Janice&Freds watch service? Tell customers a guaranteed 6 moths or less turnaround time, wait until you have 10 or so watches @ $600 each (fair price here), fly over for a nice 3-5 day vaca while the watches are being serviced and fly home. 2x year trips covered, Bam 😉


This is not that far-fetched. It would be a valuable service. Maybe not so much flying but establishing the network and working out the logistics for overseas contact and delivery.

I had a friend here in Portland who sadly died early. He was a sculptor who was also a Vietnam vet. His job was as a translator so he studied Vietnamese in the Army. He kept at it and over the years traveled regularly to Vietnam. A few years before he passed, he helped start a foundry in Vietnam, which is still successful. His plan was to take sculptors to Vietnam where we would stay in a nice hotel, eat great food, and get a sculpture cast in bronze. I was looking forward to it after retiring but he passed away a few months before I could retire.

This story still makes me tear up:

http://m.thanhniennews.com/society/american-veterans-tribute-to-heroic-mother-2984.html
https://vietnamnet.vn/en/us-veteran-sculpts-the-pain-of-vn-past-E73326.html

 
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Ive probably got more chance of transforming into a luscious and lovely lady then finding the two missing hands for this recently acquired project …

 
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Well at least you have a case for yours.
... and a decent dial, and an hour hand.
even if I had the hour hand, it snapped off the hub.

Actually the dial does not bother me. In person it has less contrast. A camera lens with better depth of field would also help ...
 
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So sad to hear all of these trials and tribulations in standard watch repair and servicing.
For my part my Watchmaker usually returns a watch after a week at most, often just a few days.
The only thing that drives longer return times is parts availability.
 
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I think you have just unraveled their business model…

That is (almost) how I got started in the Philippines. I had first met my (future) wife's family in NYC as they would regularly come from Cebu City to do business in Manhattan's jewelry district. I wouldn't actually meet Janice until about a year or so after I started going to the Philippines. The family warned me that she was no good but I didn't listen. 😁

Anyways what started me doing business in the Philippines was buying complicated but broken watches from dealers in NYC, flying over to Cebu City to buy watches from Janice's family's various businesses, and getting my broken NYC bought watches fixed. I would usually bring 20 to 30 watches at a time, and sometimes more depending on how many I could round up. Then I would fly back to NYC and sell those broken-but-now-repaired watches back to virtually the same guys I bought them from, along with whatever else I bought there. These dealers started to set aside the most profoundly broken high-end watches for me. I did this for about 5 years straight, until I decided it's best to simply locate there, plus Janice didn't want to move to the USA yet.

I am not the only one who was doing this. In just Cebu City alone there was an Italian, Danish, two Germans and a handful of Englishmen doing the same thing. Some still do but not like before. Our watch tech Rey Still does 3 hand time-only Swiss watch service for 1500 pesos a pop, and this is a complete disassembly, cleaning, replacement of broken parts and regulating. He can do two and sometimes 3 per day. Chronographs run 4000 to 5000 pesos. Very rarely do we have to have him revisit a watch he serviced. If only shipping there could be done safely we could be fat kats now! Moving back there is out of the question as we moved here to the USA to have our kid in the public school system then off to college.in a few years.
 
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If or when a watchmaker has a backlog of watches in queue waiting for repair, I think it reasonable for a month or three to pass before the watch comes back. I'd guess that the work itself may take the better part of a full day to complete if no parts need to be acquired. The need to order parts may result in multiple repair sessions weeks apart, but when that first day comes up in the queue depends on workload - the size of the queue.

It would be interesting to learn from watchmakers here just how long it takes to perform a full service on one watch and how much of a work queue is generally experienced.
Edited:
 
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Just dropped off my wife’s Ebel for seals/battery and my 145-22-69 for a long overdue movement service. The Ebel will be done on Saturday and the Speedy will be 4-6 weeks as always. They did a service on one of my Uni Compax in 4 weeks last summer. I know I’m blessed to live in an area with lots of immigrants and a decent number of watchmakers.
 
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Just arrived. May not be as impossible as it looks. Good balance and can set the hands. I have more spare parts like the winding wheel. Will see what overnight in Evap-O-Rust does.
For 10 bucks plus that again for S&H not a bad deal. Balance and jewels are worth twice that.
 
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Many years ago I bought a art-deco tank project in a huge curvex case that needs a set of impossible-to-find blued leaf hands (0.6 x 8mm, 1.20 x 6mm):
 
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Many years ago I bought a art-deco tank project in a huge curvex case that needs a set of impossible-to-find blued leaf hands (0.6 x 8mm, 1.20 x 6mm):
Tissot can’t help you?
 
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They are dead, the living dead. Zombies feeding off the brains of the living. Worse than dead.

Where are all the watch bloggers on this story? Why write another puff piece about a half mm change in the size of a watch when you've got this guy from New York running around Georgia and Florida in his fictitious lab coat?

One more month, sweet Jesus...
It’s starting to sound like the guy who had the Humphrey Bogart watch and wouldn’t give it back. Belonged to @collector1946 who eventually got it back. Influenced or facilitated by OF members if I recall.
 
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Tissot can’t help you?
That watch dates to about 1940 and while sympathetic, they have no parts. I might get lucky one day with some old Bestfit hands. In the meantime that watch sits in my watchbox mocking me mercilessly, reminding me to never again buy a project watch.
 
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reminding me to never again buy a project watch.

Did you place a bid, forget about it, then get a mail you had won after the fact (like me)?
 
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Update:

After talking to Larry at the Gallet Service center we agreed to return my watch. He did not have a pusher replacement. To his credit, he returned my service fee. What's more, he sent me a pusher he said he found at the last minute. It is steel, but I can get it gold plated if it fits.

While he said they also serviced the watch, unfortunately it doesn't run. It ran for a minute then gets hung up at about 5 seconds. They did not return any parts so I suspect it still has a weak barrel spring, or at least needs adjustment. Also, pushing the reset doesn't get the chrono had back to 12. No emotion, just the facts.

The watch looks amazing. I've got a couple leads and hope to figure this out.

Larry said thar the Multichron Service center is no longer affiliated with Gallet. He still has whatever parts he acquired and will continue to service Gallet watches, but not as the brand's official center. He made it sound like Gallet no longer exists.

The first phase is now complete. At least I have my watch back after 18 months. It still looks amazing.



EDIT: Larry emailed me to explain why my watch wasn't working, which makes sense. Also, after visiting my local watchmaker, the watch is keeping time because we loosened the caseback. Just wanted to set the record straight. I appreciated his explanation and feel more comfortable with the service. Here was his explanation for anyone interested:

"You will also notice an issue where the movement functions well with good timing until the case back with hold down spring is tightened down. Then the watch only runs for a couple of minutes. This is a minor issue requiring adjustment of dial feet that hold the dial to the movement. Since this adjustment requires removing the 2 small date corrector assemblies again to access the dial feet, we decided to wait until the watch was ready for full completion with freshly gold plated pusher cap so as to not put any additional stress on the these correctors until we were ready to complete the job."
Edited:
 
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Update: Almost a year later, the watch is still out for service, but now at RGM watches in PA.

I often forget I even own this watch. Kindof a love/hate relationship.
 
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Wow, what a ride. Can they get your pusher gold plated?
 
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Wow, what a ride. Can they get your pusher gold plated?

They've supposed to be making a new one.
 
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RGM is likely capable of making any part that may be needed.

One of my EP 40-68 movements needed a spring:



And so they made some for stock as well:



They have precision CNC machining capabilities.

That said, their turn-around time went from 3 to 6 months to a bit over a year the last two watches I sent to them and now, if I were to send out another, I'd ask in advance how the backlog looks and I believe I'd receive a reasonably accurate response. I was actually asked to hold off sending in another watch at one point until they cleared some of the backlog and this is something I do respect.

This next bit is speculation.

They may have lost one or more people over the last couple of years, but I did not hear this from them. I know of two people who responded to emails over the years are gone, but I do not know whether either of them worked on the bench. In any case, something has slowed them down and part of the reason may be tied to their being a contract repair service for one or more watch manufacturers. It stands to reason that contractual obligations for warranty service will jump ahead of the queue for vintage watches.

When you do get the watch back it'll likely be in fine shape.

Cheers,

Joe
 
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Update: Almost a year later, the watch is still out for service, but now at RGM watches in PA.

I often forget I even own this watch. Kindof a love/hate relationship.

It's a really beauty. I am glad that you are putting the energy and money into getting it restored. I'm also grateful that shops like RGM that can do this kind of work still exist.