Coming on almost 48 hours later, eBay has not officially opened a case yet.
After contacting them again, I was told that it has been escalated to the high value department, which is an internal resource that can't be contacted from the outside. I was told they have all of my information and notes and that I have to wait for an outreach.
Every hour that passes, the chances of the authenticator finding the bracelet and returning it slim further...
Unless this does a complete 180 (and quickly) I will be avoiding this "authentication" service as much as possible.
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