Dust on dial SMP 300M dial.

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Freddie Mercury

·May 11, 2014

Hi.

I just got my new Omega Seamaster 300M yesterday from an authorised dealer. And today I noticed a grain of dust on the dial. ON THE DIAL, under the crystal.
Is this something anyone of you have experienced before? Should I take it back to the dealer? I have made sure that the Crown have always been sitting tightly, so it must have been there when I bought it. This is something the warranty will cover right? It's only one grain, it's pretty difficult too see but you can definitly see it. It's sitting right over the 2 marker.

 

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nima007

·May 11, 2014

i can feel your pain. Don't worry about its no big deal i had the snake problem with 2 of my rolexes and my recent omega speedmaster. and i bought all of them new. it happens sometimes not every watch will be 100% but if it bothers you send it in to service and they will take care of it. other wise leave it alone i would.

 

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Northernman

·May 11, 2014·Lemaniac

Just like you might find a paint issue on a brand new car.
Take it to the shop, and I am sure they will sort it for you!
😉

 

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Freddie Mercury

·May 11, 2014

Thank you, I'll take it to the dealer tomorrow it's really bugging me.

 

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Baco Noir

·May 11, 2014

If it takes a loupe to see it, I wouldn't sweat it. If you can see it without magnification, then yeah, the AD should take care of it for you.

 

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Freddie Mercury

·May 11, 2014

Ironically I can see it with my bare eye, but not with a loupe. But on secon thoughts I think I'll just keep it like it is, it's annoying me at the moment but after a week or two i'm used too it. I don't think I want the watch too be oppened just because a dust grain. UNLESS it can get in too the movement and damage it. Can it? If not, I'll just keep it as it is.

 

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Archer

·May 11, 2014·Omega Qualified Watchmaker

If it's just a piece of dust it's not likely to cause any issues with the movement.

As an aside, Omega has a "tolerance" for debris on the dial/under the crystal. I would have to dig it up but it specifies the distance the watch has to be away from you, the colour temperature of the lighting used, etc. to determine if a piece of dust is "in spec" (pun intended) or not.

If anyone is really interested I can dig that up tomorrow from the CS policies...

Cheers, Al

 

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Freddie Mercury

·May 11, 2014

I'd love that. And thank you for the answer. If I want too fix this, hos long would it take?

 

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Mothra

·May 12, 2014

For me, leaving its a good call. I bought a Speedmaster new, and noticed a month or so later that the hour and minute hands didn't line up at 12. I ignored it, and now, seven years later Archer has it; he emailed me expressing mild disbelief it was 15 mins out - but ill get it back serviced and sorted.

 

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Freddie Mercury

·May 12, 2014

I'm really unsure now, I asked the local dealer and they said that it goes under warrany and that they'll fic it for free. It's bugging me alot more then I first thought.
And they said it's only a day surgery so I'm not sure what I'll do.

 

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Archer

·May 12, 2014·Omega Qualified Watchmaker

The final check working instruction is 11 pages long, so there are a lot of details to check, but all visual checks are done under these conditions:

Visual examine criteria means: By eye below a lamp with minimum 2000 LUX luminosity and 5500 KELVIN color. Distance from watch to eye 30cm.

So if a spec of dust can be seen under these conditions, it does not meet Omega specifications. If you have to use a loupe to see it, then they will consider it "within standards".

Cheers, Al

 

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Northernman

·May 12, 2014·Lemaniac

Freddie Mercury

I'm really unsure now, I asked the local dealer and they said that it goes under warrany and that they'll fic it for free. It's bugging me alot more then I first thought.
And they said it's only a day surgery so I'm not sure what I'll do.

Let them fix it. If you are a bit like me it will haunt you otherwise. 😟

 

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Freddie Mercury

·May 12, 2014

I got it fixed, it took 30 min. But noe the bracelet is too tight so I'll have to go in tomorrow to get it adjusted again. I think they're getting tried of me... But it's totally chocking my hand.

 

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Northernman

·May 12, 2014·Lemaniac

I would suggest you get a tool in order to adjust it yourself. it is nice to be able to take it a notch in our out depending on weather or season. I tend to wear my bracelet watches a tad looser in summer.
Cheers!

 

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Hijak

·May 12, 2014

Northernman

I would suggest you get a tool in order to adjust it yourself. it is nice to be able to take it a notch in our out depending on weather or season. I tend to wear my bracelet watches a tad looser in summer.
Cheers!

Did this a while ago and has made life so much easier!👍 I highly recommend if you are the least mechanically inclined.

 

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Stewart H

·May 12, 2014

The tightness of my watches varies throughout the day - though this may be more noticeable due to the fact that I lost 50 lbs. (23 kg) in weight, last year which was about 25% from my starting weight.

Straps are easy but with bracelets, I have to start the day with them a bit loose.

 

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Freddie Mercury

·May 12, 2014

That's the good thing with the new rolexes, the clasp with the easylink system. I'd love to have that om my omega.

 

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Freddie Mercury

·May 13, 2014

I think I'll buy a tool too do it myself. It can't be too difficult. Thank you for answers.