Differing serial numbers

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I just purchased a used onega. It looks great and the 8 digit serial number on the lug matches the papers, but the serial number in the movement differs (last 3 digits). What does this mean?
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It means that your movement has a different serial number to those marked on the lug and the papers.

I think Jomashop is best positioned to answer this question.
 
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Normal according to them. The rep says they’ve seen it in the past, but does that mean it’s right? Was movement replaced?
 
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It’s not good news as it suggests a swapped movement. Your papers count for nothing if they don’t match both serials on the watch. Joma are cheap but are grey market so the trade off is no official warranty and a lower standard of service. Hopefully they will see you right.
 
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It’s not good news as it suggests a swapped movement. Your papers count for nothing if they don’t match both serials on the watch. Joma are cheap but are grey market so the trade off is no official warranty and a lower standard of service. Hopefully they will see you right.
Would you just try and return or get more of a discount?

Would Omega have a clear answer on its history if I asked them?
 
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I'd just ask Joma to swap it for one where everything matches. Or if they wont get a refund. I can't see Omega being interested in helping to be honest since it is grey market and their warranty and responsibility is null and void. They may not even accept it for (chargeable) service since they could legitimately argue it has been messed about like the watches you used to see with the serial numbers etched out. You could push for a bigger discount but I wouldn't personally buy that watch at any price so you may have difficulties down the line if you ever need to get out of it.
 
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It’s not good news as it suggests a swapped movement. Your papers count for nothing if they don’t match both serials on the watch. Joma are cheap but are grey market so the trade off is no official warranty and a lower standard of service. Hopefully they will see you right.

Or it could be good news as the problematic movement was swapped out for a new one, and then sent off too grey marked dealer Jomashop.

If it runs good and everything else is in order, just relax and enjoy your watch.
 
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hen hen
Or it could be good news as the problematic movement was swapped out for a new one, and then sent off too grey marked dealer Jomashop.

If it runs good and everything else is in order, just relax and enjoy your watch.
Did you see my comment above about servicing? Some models are mothership only, how will that work out if they get snotty about accepting it for service in 5-10 years? When Omega swap out parts affecting serials like cases or bridges they reinstate the original serial so I can't see how this was done officially.
 
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Did you see my comment above about servicing? Some models are mothership only, how will that work out if they get snotty about accepting it for service in 5-10 years? When Omega swap out parts affecting serials like cases or bridges they reinstate the original serial so I can't see how this was done officially.

So it must have been swapped by a watchmaker with an Omega parts account? Or is it a fake movement? I did not know that Omega was that strict when it comes to service in cases like this. I live and I learn, back to Joma it is then.
 
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hen hen
So it must have been swapped by a watchmaker with an Omega parts account?
Watch makers with an Omega parts account have to follow procedures & protocols (among other things) if they want to keep their parts account. If they need to replace a part with a serial number engraved in it, they send that part to Omega. Omega will then replace it with a blank part, engrave the original correctly matching serial number into it, and then return that newly engraved part back to the watch maker. So if you’re suggesting a watch maker with an omega parts account replaced the movement with a non matching serial number via their parts account, that would be highly unlikely.
 
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I even called omega and they verified the serial number on the papers and the lug but not the one on the movement. No records on that serial so wasn’t done through them
 
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Watch makers with an Omega parts account have to follow procedures & protocols (among other things) if they want to keep their parts account. If they need to replace a part with a serial number engraved in it, they send that part to Omega. Omega will then replace it with a blank part, engrave the original correctly matching serial number into it, and then return that newly engraved part back to the watch maker. So if you’re suggesting a watch maker with an omega parts account replaced the movement with a non matching serial number via their parts account, that would be highly unlikely.
What do you think happened then?
 
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What do you think happened then?
No idea and I honestly don’t think it’s worth the time investigating. I would only be concerned with getting it resolved- either by swapping for an all correct one or getting my money back. There really is no reason this new/modern watch should have mismatched serials.
 
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If you PM me both serial numbers, I will look them both up to see what reference they come back with...
 
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If you PM me both serial numbers, I will look them both up to see what reference they come back with...

just wondering what the benefit is if I already contacted omega
 
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just wondering what the benefit is if I already contacted omega

You’re obviously new here…
 
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just wondering what the benefit is if I already contacted omega
Well, you are still asking questions, so people are trying to help you. If you had made the rational decision to simply return the watch once you found out that it was mis-matched, then the thread would be finished.
 
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Well, you are still asking questions, so people are trying to help you. If you had made the rational decision to simply return the watch once you found out that it was mis-matched, then the thread would be finished.

No, I believe I was ending at “very true, thanks”. But when someone asked for me to give them the numbers, I did ask a sincere question of what the benefit would be. Didn’t meant for it to be rude