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·Touched down in Narita Japan an hour ago... nearing Hong Kong now.
Stoke still rising.
Stoke still rising.
Customer Service Means Something
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JwRosenthal
·From Japan it will be put on a weather balloon and floated over to Hong Kong at 60,000 feet. From there to the eventual ground destination, unclear..
When I first read the story of the balloon I asked my wife if Wiley Coyote is running China’s intelligence community.
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·Currently in Guangzhou, China...
stoke increases.
stoke increases.
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JwRosenthal
·Why do I feel like we have been through this game before
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·
Just excited to countdown the days until I receive it back, and something else is then wrong with it.
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·Update:
Just signed for in Hong Kong.
Pop in a new battery and I'll be wright as reign.
Just signed for in Hong Kong.
Pop in a new battery and I'll be wright as reign.
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·Latest from Hong Kong...
the work has begun.
Must say, properly pissed off/yet politely firm & factual too has netted me some stellar communication from NG at this point.
the work has begun.
Must say, properly pissed off/yet politely firm & factual too has netted me some stellar communication from NG at this point.
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BlackTalon
··This Space for RentThat's promising news
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·My last update from their customer service is dated "February 20th" and reads "We will update you daily... "
I've since written them six times without reply.
So no... nothing back, no watch, nothing at all.
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Tony C.
··Ωf Jury memberYep, my disappointment is pretty deep currently. I would bet all is going to work out in the end but as an experience it hasn't been cool at all.
I recently had a similarly disappointing customer service experience at the end of a house renovation. There were some problems with the installation of high-quality wooden windows and a door, and the related communication on the part of the company has been extraordinarily poor. I still owe a significant balance on job, and, if I actually do ever pay it, I plan to make them wait for the same period of time that I have been awaiting a resolution (five months and counting)!
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Evitzee
·My last update from their customer service is dated "February 20th" and reads "We will update you daily... "
I've since written them six times without reply.
So no... nothing back, no watch, nothing at all.
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Aroxx
··Sets his watchI had thought of this recently myself. Promising daily updates is setting yourself up for failure. Unacceptable either way. Sounds like you have a good attitude about it. It’ll work out. Reading the thread on Gallet’s service may make this seem better by comparison.
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·Just received an email from Nivada Grenchen -- watch is serviced and currently undergoing final testing, ships out to me next Tuesday.
Finger's crossed and god willing the river don't rise...
Finger's crossed and god willing the river don't rise...
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Evitzee
·Just received an email from Nivada Grenchen -- watch is serviced and currently undergoing final testing, ships out to me next Tuesday.
Finger's crossed and god willing the river don't rise...
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BlackTalon
··This Space for RentI got a watch-sized package from them a week or so ago that breezed right through Customs. Only took 3 days to get here once it left Asia.
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