Contact with omega - defect on seamaster planet ocean

Canuck · Jun 25, 2019

gpssti4
A little harsh. I’d not consider accidentally banging a watch against a door jam as abuse. These are made to be worn and life sometimes deals blows like these. Dropping the watch I’d agree with though. Anyway, as has already been said, get the watch pressure tested yearly if intending diving with it.

Whatever caused the damage may have not been noticed or intended. But with a bent tube, a damaged crystal, and a damaged case prior to the leak happening, what word would you think would aptly describe the use the watch is getting? Gentle, loving, respectful, sparing, etc. Hitting a door jam (or whatever caused the damage) may have been un-noticed and unintended. Would “accidental abuse” be more to your liking?

Foo2rama · Jun 25, 2019

Did you get it pressure tested 1 time per year?

No

Then no warranty claim. That’s like complaining your engine blew up in your car and you never changed the oil in 50,000 miles.

gpssti4 · Jun 25, 2019

Canuck
If you don’t like the word abuse, then perhaps “damage” would suit you better. Watches are known to occasionally leak, especially damaged ones.

“Damage”, is a far better description. Damage is above and beyond normal usage of the watch, i.e. outside of the watches normal operating parameters - which the OP seems not to have exceeded?

Archer · Jun 25, 2019

gpssti4
“Damage”, is a far better description. Damage is above and beyond normal usage of the watch, i.e. outside of the watches normal operating parameters - which the OP seems not to have exceeded?

If the case tube is damaged, then by that fact alone is it beyond what would be covered. How it happened or what you call it is irrelevant at that point.