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·Metal on metal, has happened with my Omega, Rolex and Doxa. Disappointing, I know, but it's the way it is.
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I agree, that looks disappointing. I think I've only seen this abrasion/scuffing on the inside on my watches, not the outside.
So, is this typical for the OPs watch? Can this be brushed? Does it depend on the clasp micro adjustment? I.e. could one maybe take out a link, set the clasp micro adjust wider, and avoid this scuffing?
Coming back to the OPs problem: so, will Omega polish this out free of charge?
..If they really bother you, marks like that can be brushed out pretty easily.