Be advised that Bulang and Sons has excellent customer service. I’m a salesman by trade and can appreciate good customer service and personal touch. I had an issue with my Woodie Strap and let B/S customer service know about my situation. They immediately sent me out another strap via fedex and made me feel like a cherished customer. Bernard Bulang the founder even sent me a personal thank you for my business and addressed my concern. In a day and age when customer service is no longer service and is no longer affiliated with customer satisfaction....this small business will forever be my go-to. Bravo for incredible straps and even better service.
I bought once a brown leather strap for my Speedmaster Moonwatch and it was delivered as promised. Another satisfied customer for record.
I couldn't agree more - they have outstanding customer service. I have bought many straps and a watch from them previously and a few years ago they delivered the wrong strap to me but upon notification they immediately sent me the correct one and told me to keep the incorrect one they had inadvertently sent. They are a class act and with that level of service they keep their customers which is key to survival.
that's amazing customer service that's hard to come by these days. the strap itself looks great, i like the brownish beaten patina kind of look on the strap
I have bought MANY straps from B&S. They are the truly the best. I can't say enough good things about their products or customer service. They reply promptly to my emails and have the fastest shipping ever
100% good service from Bulang and Sons. I recently bought a beautiful strap from him and remain very satisfied.
One strap end looked distressed properly, the other strap end was very smooth. The took care of the situation immediately. I will be forever loyal to their business due to the small details of product and business
