Bought a decent loupe on a small ad site last night. This post is giving me second thoughts 😕
It's been discussed a bit with other brands, but the "pass" criteria for QA is not normally under a loupe... from memory, quite a few run to "visible with the naked eye from 30cm/12 inches".
You haven't bought a cheap watch - if you are not happy, then it's worth giving JLC the chance to make you happy.
So, you had the watch for about a month and you didn't see the speck, but yesterday while taking macro shots you discovered it. No man made object is perfect, none, when put under high magnification. The fact that it escaped your attention for a month would indicate it's not a defect. The fact that you now see it everytime you look at it is on you and the consequence of your macro expedition. JLC may give you a new watch, or offer to replace the dial because it is clearly a used watch at this time, but what are you going to do if the next one has a similar 'issue'? Expect another one? And again? And again?
Strap that watch on and enjoy it, don't obsess over details that aren't visible to the naked eye. And put the macro lens away.
Sorry that happened in your new watch. As I read before at least let them know to see what they say about it.
Also wonder if it is a particle or that mini ball at 9 inside the dial was scratched there in that tiny spot.
Thats a tad surprising. JLC seems to be pretty solid with QC. Your AD will sort this. I’d ask either for a direct replacement or service center action.
Yeah I didnt expect this as well. Got a personal email from the manager and he's so sorry for this and he said its clearly unacceptable. He asked me to bring the watch tomorrow and they will swap it for a brand new one since they have a delivery this week. Thanks
Yeah I didnt expect this as well. Got a personal email from the manager and he's so sorry for this and he said its clearly unacceptable. He asked me to bring the watch tomorrow and they will swap it for a brand new one since they have a delivery this week. Thanks
