Had a 2015 BMW 428iC. Far from a trouble-free ride, but quality of service department was very good. When that lease was up, BMW really tried to stick it me on a new lease. I found that dealing with the sales department so unpleasant that they lost a customer.
On my second Audi, but they do the same thing as BMW. My 2021 A5 has built-in navigation, but they want $80/month for that. At least Audi isn’t charging for Apple Car Play…yet. Siri does a far better job than in-car navigation.
Audi also comes with a chip that gives access to almost all toll roads in US without a separate transponder for each. Not worth $10/month for that as I am not a long-haul trucker.
We better get used to this. The airline and hotel industries have made billions with up-charges. The automakers want what they see as their fair share.
We better get used to it. I don’t see this going away.
gatorcpa