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Are you local to them? I am and asked if they could swap my seamaster crystal out for a planet ocean one (for a PO bezel swap) Got denied because they won't do mods. I won't argue their policy Haha but it still sucks. You know anyone else locally that is reputable?
I am local to the area - my office is a mile or so from Stoneham center.
Maybe call Dave and ask him if he has any subcontractors who will take the project on. There is also the MA Watchmakers Association (www.awci.com) also accessible via Facebook. Lots of good watch techs there too.