And if so, would you mind sharing which one, and perhaps the person you dealt with that you liked. Thanks.

 

Houston Galleria boutique - Hannah and James were both really helpful and knowledgable.

 

Alex at the OB La Cantera in San Antonio... no purchases with him but a couple great phone calls and gratis spring bars through the mail.
Seriously nice cat.

 

Is this the same OB whose manager was condescending to you regarding the different springbar recommendations for straps and bracelets?

 

Nope, different OB. Nothing but good experiences with the San Antonio OB.

 

That's the one that is closest to me. I've bought a few straps and buckles there, but no watches, but they are always very welcoming when I drop in to browse and look around.

 

I'll second San Antonio. Alex, Amy and the technician, whose name escapes me at the moment, are all the best.

 

Dealt with the OB at Tysons Corner (DC area) a few times. Always a positive experience.

 

I'm trying to talk myself into checking out the King of Prussia location. Does anyone wish to share first hand knowledge? Thank you.

have fun
kfw

 

I also frequent the Houston Galleria boutique. I normally talk to Hannah and always had positive experiences with her.

 

Two ladies in St. Louis, manager Maria and asst. Donna. Super nice, super knowledgeable but they don't have any 1170 bracelets or pre-WWI straps.
If you are in the 21st century, they are fabulous!

 

I was in St. Louis in March 2019 visiting friends and walked into the St. Louis boutique just to browse and had a long visit with Donna about the then upcoming Apollo 11 50th LE. They had access to just a little info on the Omega system, along with the cost, so I ended up making full payment. Watch was duly sent out to me in August 2019. Very pleasant transaction.

 

Artur and Andrew at the Short Hills, NJ OB are fabulous to work with. Have purchased several watches from them and they also facilitated a couple of service projects. Top notch.

 

For the Southern CA area here’s my two cents:

Rohan at the Beverly Center OB is a class act and always so helpful and patient. I’ve interacted with him on multiple occasions now and each time he has delivered great customer service.

Picked up an Extract today from Stephen at the Fashion Valley San Diego OB and he was pretty great to interact with as well.

 

Will second this opinion!!! I also deal with these two gentlemen (Andrew for sales and Artur for strap swaps, etc.), as well as David and Peter, but the entire team is top notch!! Highly recommend them and consider them now as friends.

 

All the staff I’ve interacted there are nice enough but they are primary sales people, not “watch” people. The one exception would probably be the tech (who professes not to frequent OF…)

 

I got to know the staff at the San Diego OB over the years, all of them are cool. Great service. Very knowledgeable.

 

I’ll third it for Short Hills, NJ. Good experience there! I too worked with Artur to purchase my Seamaster.

 

Great experience at the Miami design district's boutique with Mohammed Jarra.