@Martin_J_N New watches it’s ok to use the brands service centre.
But with older watches it is a different story.
Once all the independent watchmakers are gone it makes it hard for all the vintage watches to be serviced.
You have heard all the horror stories of Omega servicing vintage watches and changing hands and polishing which wipes a large amount of the value off a watch.
Even Omega only guarantees parts for 25 years.
I myself would like the choice of who services my watches be it independent or a brands service centre.
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