Acceptable a new Speedmaster (310.30.42.50.01.001) has a problem with an inaccurate hour subdial?

Posts
256
Likes
192
Hi everyone

My Speedmaster, bought from an Omega boutique, is about one month old.

After getting it home, I noticed there is a very small scratch on the crystal at the six minute marker. Annoying, but I was willing to tolerate this.

Now I've noticed the hour subdial is inaccurate by about 20 minutes. For example, at 40 minutes it'll say one hour has passed.

I'm beginning to wonder if I've been sold a defective or possibly a returned Speedmaster.

Any thoughts? Thanks
 
Posts
3,189
Likes
8,385
It's under warranty, they'll make it good.
 
Posts
1,451
Likes
7,976
Tell them about the scratches too.
I’ll leave this here if you want to come over to the dark side.
 
Posts
783
Likes
1,349
Tell them about the scratches too.
I’ll leave this here if you want to come over to the dark side.
Nobody will ever get one of those...but thanks for sharing.

To OP, it is under warranty, so OB will fix it no problem. You'll just have to be without your watch for a bit. It is unfortunate, but better to get it right...good luck!
 
Posts
2,769
Likes
13,150
So at 40 minutes the hour register is on or past the hash mark? I took some pictures of mine. At 40 minutes it’s still noticeably shy of the hash. At around 6-7 minutes out it basically looks like it’s pointing to the hour hash especially to the naked eye. I’ve never had a problem reading it though.

Edited:
 
Posts
256
Likes
192
So at 40 minutes the hour register is on or past the hash mark? I took some pictures of mine. At 40 minutes it’s still noticeably shy of the hash. At around 6-7 minutes it basically looks like it’s pointing to the hour hash especially to the naked eye. I’ve never had a problem reading it though.


I will do another test and get back to you shortly. Thanks
 
Posts
2,769
Likes
13,150
I just continued the experiment this morning and at 56-57 minutes my hour recorder is already past the hash. So it could be more precise, but I guess it comes back to the argument of what one should reasonably expect from a mass produced watch. If yours is 20 minutes off though I don’t think it’s unreasonable to expect a warranty fix.

 
Posts
256
Likes
192
It seems to be inconsistent. I just ran it again and it hit the hour mark at around 50 mins. I need to test a bit more and average it out.

It's not a huge deal, I'm just concerned I have a dodgy unit, especially with the scratch on the crystal which I assume really shouldn't be there.
 
Posts
7,132
Likes
13,246
I just continued the experiment this morning and at 56-57 minutes my hour recorder is already past the hash. So it could be more precise, but I guess it comes back to the argument of what one should reasonably expect from a mass produced watch. If yours is 20 minutes off though I don’t think it’s unreasonable to expect a warranty fix.

That's pretty typical, most of my Speedmasters show a similar discrepancy. As long as it doesn't impair the correct reading of elapsed time I can't get excited.
 
Posts
886
Likes
470
That's pretty typical, most of my Speedmasters show a similar discrepancy. As long as it doesn't impair the correct reading of elapsed time I can't get excited.

Agreed.
Mine is a little like that as well.
With the registers re-set to their starting position, the Hour register is ahead a fraction(maybe a half a line thickness or more). But you have to look through the Crystal on a shallow angle from the 6 o'clock position to line it all up enough to notice.
So there's that with mine to start with but it's a little hard to gauge because of the tail of the Tachymeter hand obscuring the view. Then when I press the button to start the Tachymeter it seems like the Hour register hand jumps ahead a fraction further but that could be a figment of my imagination when all things are considered.
This is how it all starts out so it's ahead but it's still a very good guide and it's not that far out that it's ambiguous as to how many hours have been counted off.
I have found a remedy of sorts just mucking around with it where the hour register reads much more accurately(for the want of a better expression) for anyone who is interested.

I simply run the Chronograph for an extended period of time. As the hours are counted off, the advanced nature of the Hour register pointer comes back into synch with the actual marks on the register to the point that it's spot on over time.
Each and every time I do it mucking around like that and letting it run, it seems to get a little better👍
In fairly recent times and responding to another question in this regard, Al has given us a great explanation as to how the hour register works when it's running off the mechanism.
If I understand correctly, the Hour register is driven by a very simple frictional interface so if I'm right about that, it would explain why things improve as the hours tick by if there's a touch of slippage on the drive wheel/wheels.
It's still a workable guide as it's only recording hours😉
In summary, when I run mine for an extended period(a good number of hours) everything comes into proper synch.
Every time I do it, it seems to get a little better👎
I urge others who are experiencing the same phenomenon to try it and give us some feedback👍
Edited:
 
Posts
192
Likes
170
Do not worry about the scratch in the crystal. It’s hesalite, so it will get many more scratches and can easily be buffed out - it is part of the charm of the watch. You’ll want to get a tube of Polywatch to clear up the scratches once they affect legibility, and it will look good as new.

Also, I have a much older Speedy than you, but my cal. 861 has similar behaviors with its chrono hour marker. Not sure what is to be expected with your caliber, but it’s not unusual in the context of at least one other Speedmaster reference.
 
Posts
272
Likes
849
AFAIK chronograph hour hand is independently driven and is not no connected to chronograph minute and seconds hands, so, they might not be in total sync and that would be OK.
 
Posts
208
Likes
169
Tell them about the scratches too.
I’ll leave this here if you want to come over to the dark side.
second best won't due.
 
Posts
200
Likes
195
Tell them about the scratches too.
I’ll leave this here if you want to come over to the dark side.
Maybe he also wants to be able to tell what time it is…
I don’t get the Daytona hype.