dsio
··Ash @ ΩFI’m sure some think it isn’t, but I am used to getting constant requests at work for the same kind of services and we maintain a folder of form letters to answer these kinds of questions.
The cookie cutter approach really doesn’t work for all watches though as there are some watches and references where a factory service is always the best option, some where the best option is an obscure provider like Aldo, or Paul for electric watches, or Abel for 70s case refinishing, and many that have been redialled poorly already where a factory service would either do no harm or make things better and I really don’t think there is an issue with replying to a member with advice and recommendations on a watch, we’ve been doing it for over 10 years now without an issue.