3rd issue with a 7 month old Seamaster

TDBK

It sucks but the only thing to do is have it serviced again. Silver lining: it's getting all its problems out while still under warranty?

Slevin kelevra

Only option is to have it serviced again ? Not true! Surely you should be well within your rights to request a replacement watch. This feels like a Lemmon to me.

How many more issues are you expected to put up with ?

SkunkPrince

Not likely, at least in the US. Looks like a defect with the date ring, which was unnoticed and will be replaced.

Sorry that you are the unlucky one, out of tens of thousands of happy people.

Slevin kelevra

I don’t think it’s wholly unreasonable to speak to the AD and after all the issues you have had, expect them to do what they can to make you a happy customer again. If that means giving you a brand new watch then so be it. It’s not like this model is difficult to get a hold of.

O Okolichany14

Found out last night my watch didn’t automatically change the date from the 3rd to the 4th. I changed the time out of the “danger zone” and used the quick set date and it had no problems changing from 3 to 4. However it won’t do it automatically when I move the hands/movement to midnight. It will automatically change the date on any other day except when it is on the 3rd. What should I do? Very disappointed as this is my 3rd issue with this watch and I have had it for 7 months. It is the 2018 Seamaster 300m.

1st issue: arrived from omega with lint under the crystal. Sent it off to get it out.

2nd: clasp pushers got stuck ant the watch was literally stuck on my wrist, I had to get that replaced.

And now this! Love the watch but this is ridiculous.

Slevin kelevra

I don’t think it’s wholly unreasonable to speak to the AD and after all the issues you have had, expect them to do what they can to make you a happy customer again. If that means giving you a brand new watch then so be it. It’s not like this model is difficult to get a hold of.


Genuine question for the OP. What happens if you send it away for another service, it comes back and you spot another issue?


Any luxury good purchase is supposed to be a great experience. Your experience seems like anything but.

In any case, good luck with whatever you choose to do.

PATRICK JP

From watches forums it seems that generally there are a fair amount of issues with all these luxury goods… Was it always the case ?